| We have a very strong Anti-Spam Policy,
which is outlined below.
If you feel you have been spamed, please complete this form or follow any
of the 3 steps mentioned below.
Anti-SPAM Policy
We respect the privacy of all users and understand
it is a big concern. Our system allows our customers to send Email to their
clients, prospects or subscribers who have allowed their Emails address
to be used for such mailings.
We are adamantly opposed to the sending Unsolicited Email.
Under our Terms of Use, we will not allow our customers to use our service
for unsolicited Email. Bulk or Commercial
E-Mail
You must comply with the CAN-SPAM Act of 2003 and other laws and regulations
applicable to bulk or commercial e-mail. In addition, you must comply with
the following:
- Your intended recipients have given their consent
to receive e-mail via some affirmative means, such as an opt-in procedure,
or double opt in:
- Your procedures for soliciting consent include reasonable
means to ensure that the person giving consent is the owner of the e-mail
address for which the consent is given, this is done so that other people
cannot put others email addresses on lists, they must confirm within their
email accounts:
- You retain evidence of the recipient's consent in
a form that may be promptly produced on request, and you honor recipient's
and Benchmarkemail.com requests to produce consent evidence within 72
hours of receipt of the request.
- The body of the e-mail must describe how the e-mail
address was obtained, for example, "You opted in to receive this
e-mail promotion from our Web site or from one of our partner sites,"
and information on how to request evidence of the consent, for example,
"If you would like to learn more about how we received your e-mail
address please contact us at abuse@yourdomain.com."
- You have procedures in place that allow a recipient
to easily revoke their consent - such as a link in the body of the e-mail,
or instructions to reply with the word "Remove" in the subject
line. Revocations of consent are honored within 72 hours, and you notify
recipients that their revocation of their consent will be honored in 72
hours;
- You must post an abuse@yourdomain.com e-mail address
on the first page of any Web site associated with the e-mail, you must
register that address at abuse.net, and you must promptly respond to messages
sent to that address;
- You must have a Privacy Policy posted for each domain
associated with the mailing;
- You have the means to track anonymous complaints;
and
- You may not obscure the source of your e-mail in any
manner. Your e-mail must include the recipients e-mail address in the
body of the message or in the "TO" line of the e-mail.
These policies apply to messages sent using your Benchmarkemail.com
service, or to messages sent from any network by you or any person on your
behalf that directly or indirectly refer the recipient to a site hosted
via your Benchmarkemail.com service. In addition, you may not use a third
party e-mail service that does not practice similar procedures for all its
customers.
Benchmarkemail.com may test and otherwise monitor your
compliance with its requirements, including requesting opt-in information
from a random sample of your list at any time
Benchmarkemail.com
We do not send out unsolicited Email (UCE/Spam).
We do not knowingly do business with any company or person(s) that uses
this Spam practice
We do not sell or trade or otherwise transfer any Email or personal information
we gather from prospects or clients.
If you feel you have been spammed, we suggest you follow
one of these three choices.
- Simply click on the unsubscribe feature at the bottom
of the Email, which we require of all of our clients, and you will automatically
be taken off their list. This feature is not optional for our clients,
so you can be assured, you will be removed from their list.
- You can take it one step further and request that
you not be sent any emails from any person or company that utilizes our
service, by sending an email with your address to service@bmesrv.com
This will take you off all lists of all of our clients. Be careful
when choosing this option as you may terminate an Email newsletter or
offer you wish to receive.
- If you are really upset and believe you have been
spammed and want to yell at somebody, then we would like to speak with
you to resolve your concern and make absolutley sure that it does not
happen again. You can call (800)-490-5369 . When you hear a message, please
leave us a call back number and we will get back to you as soon as possible.
Of course we don't like to be yelled at, but we take spamming very seriously,
and wish to eliminate any culprits that are abusing our service. Alternatively
you can send an email to Curt Keller at service@bmesrv.com
, and he will get back to you quickly.
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