
As an email marketer, you've probably felt the frustration of knowing
that because your emails are competing against thousands of others,
there's no guarantee they'll get the attention they deserve. A big
reason for this is spam: recent studies show as much as almost 70% of
email sent out is spam.
That's the main reason the
spam
filter was created. The spam filter, in its most pure form,
is supposed to weed out the spam emails so all that's left in your
inbox is opt-in emails that you've subscribed to. Unfortunately, with
so many factors affecting the job spam filters do, sometimes good email
gets blocked with the bad.
Despite making mistakes like blocking good emails, spam filters are
here to stay. And it would probably help you tremendously as an email
marketer to understand exactly how they work.
First off, spam filters can be set up a few different ways. They can
either be set up to follow certain rules, or used exactly as
programmed. Because there are so many ways they can be set up and used,
it's quite common to have one email get to the inbox with one email
service, and one be placed in the junk file with another.
Here are some tips to get your emails to the inbox, regardless of the
spam fiilter used:
- Good HTML code matters. Period. If your capaign layout
features sloppy code that makes your emails or newsletters look strange
in different email service inboxes, expect it to be blocked. And
missing code? That's bad too.
- Make sure you spell words correctly. Bad spelling is the
hallmark of spammers. Use a spellchecker to prevent misspellings.
- Title your email properly. Any email without a title will
raise the ire of spam filters.
- Don't send an email that only features an image. Many
spammers use a single image in their emails. Use both text and images
in all your emails.
- Send a plain text version along with your standard, HTML
version of your email. By sending a plain text version, your mobile
phone and PDA-using recipients can also read your emails.
- Make certain your plain text version of your email matches
your HTML version as much as possible.
- DON'T USE CAPITAL LETTERS. This will trick spam filters
into thinking you're sending out spam.
- Don't use non-standard colors, italics or large-sized
fonts.
- Try to personalize your emails by calling your recipients
by name. If you don't have their names, feel free to use sir and
madame.
- Don't use the word “free”. The word free is a big fave when
it comes to spammers. The use of the word free can land your emails in
the trash bin, especially when you've used all capitals to spell out
the word you want to write. Other spammy words and phrases ito avoid
are:
No risk, risk free, click
here, click below, order now, money back
guarantee,guarantees, click to remove from mailing
list,& home loan, bad credit, buy now.
- Avoid bringing up spam or spam legislation in your
campaigns. Spammers use spam legislation as a way to try and dodge
filters. Don't fall into this trap.
So, what's the solution ?
If you're not sure if you're sending out spammy emails or
not, your best bet is to use a spamchecker. For the record, Benchmark
Email features a spamchecker tool that analyzes your email and not only
shows you which words and phrases will set off spam filters, but gives
you an overall score showing your chances of getting to the inbox.
Another technique is to set up free accounts with Yahoo!, Gmail and
other email services, and sending your campaigns to these accounts as a
test. If they make it through, chances are your overall campaign will.
If not, you have some work to do.