Any business from the smallest of small businesses to an email marketing company and beyond has a need for a Customer Relationship Management tool. Our COO Denise Keller has some unique insight into CRM tools. Not only do we use one here at Benchmark Email, but once upon a time she tried to have her own created, long before CRM tools were plentiful.

On Wednesday, June 15 at 5:30 PM PST, Denise is discussing her experiences with CRM tools with Pilgrim on the 405 for their internet radio show. Be sure to tune in tomorrow ( http://octalkradio.net/Pilgrimonthe405.aspx ), especially if you enjoy the posts that Denise regularly contributes to our on blog or are interested in learning all about CRM tools. It’s one thing to read reviews on a product; it’s another to hear them being discussed by someone who knows them inside and out. Don’t miss out!