Frequently Asked Questions

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Do you give discounts to non-profit organizations?

Yes! Benchmark Email offers a 25% discount to registered non-profit organizations. To receive the non-profit discount, sign up for a Free plan and then fax the following items to our office at 562.314.0444.

a) Cover sheet with your Benchmark Email User Name marked "Attention: Non-profit Discount"

b) IRS 501(c) determination letter

Note: If your company is outside the United States, you must still provide us with an equivalent type of document issued by your country.

Once we receive the proper documents, we will set up your account with the non-profit pricing and send you a confirmation when complete.

To mail us your paperwork, send it to the following address:

Benchmark Email
Attention: Non-profit Paperwork
10621 Calle Lee, Building 141
Los Alamitos, CA 90720

To ensure your account is set up with the correct discount, please do not purchase a paid plan before we have confirmed your non-profit status.

NOTE: All non-profit discounts will be applied to your account on the next billing cycle, not the current one. Once you reach the next billing cycle, the discount will apply to all of your monthly statements.

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