Frequently Asked Questions

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How can I delete lists?

You can delete a list from the main Contact List Dashboard page by following the steps below:
  1. Go to the main Contact List Dashboard page by clicking Contacts menu.
  2. In the last column of the page, under Tools, click on the Delete this List  icon
  3. You will see the following message appear in a pop-up: "Are you sure you want to delete the list? This process cannot be reversed."
  4. If you are sure you want to delete the list, click Continue.
Note:
  • List/s once deleted cannot be recovered
  • You cannot delete the list/s that have already been used in sending a email campaign. The email campaign/s will have to be deleted 1st.
  • The Master Unsubscribe List and the Sample Contact List cannot be deleted from your account.

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