benchmark email logo
Contact Our Sales Team:
800.430.4095 or Live Chat
or Email Marketing Free Trial

Frequently Asked Questions

Search through more than 1,000 answers

 
Search for topic


How do I create an Autoresponder?
To create an autoresponder:
  1. Click the Emails tab
  2. Click Autoresponders
  3. Click on Create an Autoresponder
  4. Enter the autoresponder details.
    • Autoresponder Name - Will not be seen by your contacts.
    • From Name - Enter the name you want the autoresponder to come from. This name will be seen by your contacts.
    • From Email - Enter the email address you want the autoresponder to come from. Any replies to an autoresponder will go to this address. This will be seen by your contacts.
    • Contact List - Once you select a list and save the setting, the source list cannot be changed.
  5. Click Save and Next
  6. Select the Template for the Email from the list. In case you want to use your HTML, click on USE OWN HTML.
  7. Create your autoresponder emails
    Enter the subject for the email. Enter the number of days after initial subscription for the autoresponder to send the email. Customize your email.
  8. Click Finish Email
  9. Activate your Autoresponder
For detailed steps on how to activate this Autoresponder, click here.
Was this FAQ helpful?



Email Marketing Trial Sign up for our free Email Marketing trial today!



We are here to help!
Our Customer Support Team is standing by to answer your questions.
Call 800.430.4095
Live Chat Support
Knowledge Base
Find instant answers to Frequently Asked Questions
   
Free Live Webinars
Email experts present the ins and outs of email marketing during these free online seminars.
   
Video Tutorials
Quickly and easily learn how to use Benchmark Email with step by step video tutorials.
Corporate Headquarters
Benchmark Email
10621 Calle Lee, Building 141
Los Alamitos, CA 90720, USA
Phone: 800.430.4095
Fax: 562.314.3065