benchmark email logo
Contact Our Sales Team:
800.430.4095 or Live Chat
or Email Marketing Free Trial

Frequently Asked Questions

Search through more than 1,000 answers

 
Search for topic


How do I insert a video into my emails?
To insert a video into your emails, you can use a video you've placed in your own Benchmark Email Video Gallery or by using the embed code of videos on YouTube, Blip.tv or Vimeo.

Here's how you do it:
  1. Go to the portion of the email you'd like to place the image in.
  2. Click on the EDIT icon .
  3. Under Insert Additional Elements, click on the VIDEO link .
  4. In the video selection screen you'll see thumbnails of the videos you've uploaded into your gallery. To use one of these videos, click on the thumbnail and then click on INSERT.
To use a video from YouTube, Vimeo or Blip.TV in your Video Gallery / Video Selection, you can copy the URL of the video and paste it in the IMPORT box.

The video is not actually embedded in your email. This is because the email clients would flag the email as spam if your email contains scripts and embed tags. Benchmarkemail overcomes this problem by using a screenshot of the video and a link on it. When the recipient clicks on the image to play the video, the recipient is taken to a web version of the email with the video in it. The video will play in the browser within your email layout.
Was this FAQ helpful?



Email Marketing Trial Sign up for our free Email Marketing trial today!



We are here to help!
Our Customer Support Team is standing by to answer your questions.
Call 800.430.4095
Live Chat Support
Knowledge Base
Find instant answers to Frequently Asked Questions
   
Free Live Webinars
Email experts present the ins and outs of email marketing during these free online seminars.
   
Video Tutorials
Quickly and easily learn how to use Benchmark Email with step by step video tutorials.
Corporate Headquarters
Benchmark Email
10621 Calle Lee, Building 141
Los Alamitos, CA 90720, USA
Phone: 800.430.4095
Fax: 562.314.3065