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Frequently Asked Questions

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How do I resend an existing campaign?

You can resend an existing campaign when it was originally sent before 45 days. You have either choose to resend to newer contacts in the same list OR you can resend to specific contacts.

To select the campaign to resend
  1. Click on the Emails tab.
  2. Click on the Email Reports link from the Reports menu.
  3. Click on the email campaign to from the list of campaigns to resend
  4. Click on the "Resend Email" button from the Report Summary Screen
  5. You will now have an option to resend to newer contacts or to new email addresses
  6. You can now either select the "New Contacts since Email was last sent" OR "Enter Email Addresses"
To resend to newer contacts to the same list
  1. You can now either select "Send Immediately" OR reschedule the email campaign. In case now new contacts have been added, the campaign will not be sent.
To resend to individually contacts
  1. Enter the name of the Contact List and copy paste the new contacts. You can add upto 50 contacts.
  2. You can now either select "Send Immediately" OR reschedule the email campaign. In case now new contacts have been added, the campaign will not be sent.
Note: A limitation of the the Resend feature is that it does not allow edits to be made to the content of your Email campaign.

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