Frequently Asked Questions
was designed with your needs in mind. So, there is a good chance that you will find the answer to your question here. Plus, it is available to you 24 hours a day, 7 days a week.
Select a topic to start
Search by Topic
If someone forwards my email, will the recipient's actions be tracked in my reports?
Yes. However, the actions of the person receiving the forward will be logged
as an action by the person how the forwarding was done.
For example if Jean forwards an email to Luke by using the email client settings
and Luke opens the email. Benchmark Email shows that Jean opened the email.
If Jean clicks on the ‘forward’ link in the email and provides
Luke’s email address. An email is sent to Luke stating that this message
was forwarded by Jean and this will be logged under the Forwards statistics.
More related questions