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Frequently Asked Questions

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What is Merge Lists. How do I do that?
Merge List feature is used to combine contact lists with matching fields OR to create a copy of an existing list

To merge lists
  1. Click the Lists tab from any page in your account.
  2. From the listing, click on View the contact list option from the Tools column for the list you want to merge
  3. Click on the Merge Lists option from the Contact List Activities block in the details page for the list
  4. Now you can either Merge the list to a new list OR to an existing list.
    To merge the list to a new list, enter the name of the new list in the New List area in the To List option.
    To merge the list to an existing list, select the list from the Existing selection.
  5. Click Submit.

Notes:

  • The merge is usually processed within 30 minutes but this will depend on the list size and details.
  • Benchmark Email automatically scans and removes duplicate email addresses when you merge two lists. If an email addresses appears in both your lists, the newly merged list will only contain that contact once.
  • You can also move or copy contacts from one list to another.
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