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Frequently Asked Questions

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How do I find the complete message header for an email?
To get the Internet message header for an email, find your email client below and follow the steps provided:

Microsoft Outlook 2000, 2002/XP, 2003:
  1. Open the message in a separate window (double click)
  2. Under the View menu select Options
  3. Copy the text in the "Internet Headers" window.
Microsoft Outlook 2007
  1. Double click on the email
  2. Click the "Expand" option in the lower right corner of the Options section in the Ribbon Bar.
  3. Headers are located in the bottom in the "Internet headers" section.
Microsoft Outlook Express for Macintosh
  1. Select the email.
  2. From the View menu, choose Source. A new window will appear containing the email with full headers.
  3. Press command+A to select all, then command+C to copy.
Microsoft Outlook Express 4, 5 and 6
  1. Click the File menu.
  2. Click Properties.
  3. Click the Details tab.
  4. Click Message Source.
  5. Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C).
Microsoft Exchange
  1. Click the File menu.
  2. Click Properties.
  3. Click the Details tab.
  4. Click Message Source.
  5. Highlight, copy and paste everything from the "Message Source" window (Ctrl-A, Ctrl-C).
Hotmail
  1. In the Folders list, click Inbox.
  2. Right-click the message in the message list, and then click View source.
Yahoo Mail
  1. In the email message, click the "Full Headers" link in the lower right corner of the email.
  2. Copy the headers (right-click and select Copy or Ctl-C or select Edit > Copy from the file menus on the top of the screen).
Juno
  1. In the Juno mail client, click "file" and then "Save Message as Text File". (ctrl-T).
  2. Give the file a name that you will remember.
  3. Double-click on the resulting file and then cut-and-paste the contents.
Excite Webmail
  1. Sign in to your email account.
  2. Click on Preferences on the Email home page
  3. Click on Email Preferences
  4. Check the box to display headers
  5. Click on Save
Gmail
  1. Log into your GMail account.
  2. Open the message you'd like to view headers for.
  3. Click the down arrow next to Reply, at the top-right of the message pane.
  4. Press the "Message Source" button to view the entire message, headers and all.
  5. Select Show original.
  6. The full headers will appear in a new window.
Apple Mail
  1. Open the "In" mailbox if it isn't already open Mailbox pull-down menu > Show > In. A keyboard shortcut is to press and hold the Command key and press 1 on the keyboard.
  2. Click on the message for which you want to see the full header information.
  3. Choose View from the pull-down menu and then choose Message and Long Headers. A keyboard shortcut is to press Command-Shift-H on the keyboard.
  4. Click on the Forward button, or choose Message from the pull-down menu and choose Forward Message. A keyboard shortcut is to press Command-Shift-f on the keyboard.
  5. Fill in the address in the "To:" field as well as the subject and then send the message.
AOL browser
  1. Double-click to open the message in the in-box
  2. This link will appear at the top of the email: Sent from the Internet (Details)
  3. Click the Details link to view the message headers
  4. Highlight, copy and paste everything from this window (Ctrl-A to select everying, Ctrl-C to copy)
AOL webmail
  1. Double-click to open the message in the in-box
  2. In the toolbar above, click Action and choose View Message Source
    Note: If you have a popup blocker enabled, you may need to hold down the Ctrl button as you click View Message Source, or to right-click the blocked pop-up message and choose Temporarily Allow Pop-ups.
  3. This will open a copy of the email with the message headers at the top
Thunderbird
  1. Double-click to open the message in a separate window
  2. Click View and select Message Source
  3. Copy the message headers that appear at the top of the page, above the email text
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