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Frequently Asked Questions

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How do I check-in attendees using the iPhone application?

  1. Install the app by going to the App store and searching Benchmark Chekin
  2. Log in
  3. Select the desired event name
  4. Click on the Check-In Attendees button
  5. You will be prompted to the List page

If you wish to manually check in your attendees:

  1. 1. Search the registrant in the Search field
  2. 2. Click on the Person icon to check them in

If you wish to check them in by scanning their ticket QR code:

  1. Click on the Scan page
  2. 2. Hover the red frame of the view finder over the QR code until it is centered
  3. If the code is recognized, check-in is automatic

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