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Frequently Asked Questions

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How do I enable cookies in my web browser?
Cookies must be enabled in your browser to use Benchmark Email. Below is a list of directions for enabling your cookies in each major web browser.
Chrome
  1. Click the Wrench icon in the top right of your browser.
  2. Choose Options (for Mac, choose Preferences).
  3. Click the Under the Hood tab.
  4. Click Content Settings.
  5. Click Cookies.
  6. Click Allow local data to be set (recommended).
Internet Explorer 7 & Up
  1. Go to the top of your browser window and select Tools.
  2. Click Internet Options
  3. Click the Privacy tab, then select Advanced.
  4. Check Override automatic cookie handling (if it is already checked, proceed to the next step).
  5. Set first and third party cookies to Accept.
  6. Check Always allow session cookies and click OK.
Mozilla Firefox - For PC
  1. Click Tools and then Options.
  2. At the top of the window, select Privacy.
  3. Check the options Accept cookies from sites and Accept third-party cookies and click OK.
Mozilla Firefox - For MAC
  1. In your top toolbar, click on Firefox and select Preferences.
  2. Click Privacy.
  3. Check Accept cookies from sites and Accept third-party cookies and click OK.
Safari
  1. From the Safari menu, click Preferences.
  2. Click Security.
  3. In the Accept Cookies section, choose either Always or Only from sites you navigate to.
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Phone: 800.430.4095
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