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Frequently Asked Questions

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How do I enable JavaScript in browser on a PC?

JavaScript is what allows the features of Benchmark Email to function correctly. Therefore, please follow these steps to ensure that you have it enabled in your PC browser to guarantee the best possible performance and experience with Benchmark Email:

Click here for instructions on how to do this on a Mac.

Internet Explorer 8/9
  1. Open an Internet Explorer browser window.
  2. Click Tools in the top menu bar and select Internet Options. If you do not see the top menu bar, press the Alt key to select it.
  3. Select the Security tab.
  4. Click the Custom level button.
  5. Scroll down the list of options until you find the Scripting heading.
  6. Set the Active Scripting setting to Enable.
  7. Click OK on each of the next two screens to confirm the change.
Firefox 3.6+
  1. Open a Firefox browser window.
  2. Click Tools in the top menu bar and select Options.
  3. Select the Content icon near the top of the resulting window.
  4. Check the box labeled Enable JavaScript.
  5. Click OK to confirm the change.
Safari 4 & 5
  1. Click on Tools (the Cog icon).
  2. Click on Preferences.
  3. Click on the Security icon.
  4. Check to Enable Javascript.
  5. Click Close.
Chrome 7
  1. Click the wrench icon on the browser toolbar.
  2. Select Options.
  3. Click the Under the Hood tab.
  4. Click Content settings in the Privacy section.
  5. Click JavaScript.
  6. Check Allow all sites to run JavaScript (recommended).
  7. Click Close and then click Close again.
Note: Another possible reason for the Benchmark Email site not working is that your firewall does not allow any JavaScript commands to be passed. If this is the case, then you will need to ask your Network Administrator to enable JavaScript for www.benchmarkemail.com.

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