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Frequently Asked Questions

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How do I exclude specific contacts from my mailing?

  1. Log into your account
  2. Click on the Emails icon
  3. You may either hover your cursor over the Email Drafts button to select an email you've already started or select Create Email along the top menu bar
    or
  4. In Step 2 List Selection, check the box to the left of Enable Suppression List
  5. A new column titled Suppression will appear
  6. Check the box to the right of the list(s) you'd like to suppress or exclude from your mailing
  7. Click Save & Next to continue to Step 3 Template Selection

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