Frequently Asked Questions

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How do I export bounced email addresses?

You can export bounced email addresses for your own personal records from the Report section of your account. You can only export bounced email addresses from one campaign at a time.
  1. Click on the Emails tab.
  2. Click on the Email Reports link from the Reports Menu.
  3. Click on the name of the email you want to use.
  4. Click on the BOUNCES button.
  5. At the bottom of the list you will see 3 options "SAVE AS LIST, EXPORT AS EXCEL, EXPORT AS CSV." Select the option you require.

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