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Frequently Asked Questions

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How do I install the Benchmark Browser Image Grabber application?

Select your browser type

Firefox

  1. Click here to download our plugin
  2. Double click the Installer file
  3. Click the Install Now button
  4. Click Re-start Now
  5. A "B" icon should've appeared at the top right. Click on the "down" arrow next to it.
  6. Enter in your Benchmark Email login name and password

Chrome

  1. Click here to install our plugin
  2. Unzip the file
  3. A folder titled "benchmarkemail" will appear (move it somewhere on your computer where you can easily find it again)
  4. Open Chrome
  5. At the top right, click the Settings icon
  6. Select Extensions
  7. "Check" the box next to Developer mode
  8. Click the Load unpacked extension button
  9. Navigate back to the "benchmarkemail" folder (previously obtained from the zip file) and open it
  10. You will find another folder titled "benchmarkemail." Select it and click the OK button.
  11. A "B" icon should appear at the top right. Click on the "down" arrow next to it.
  12. Enter in your Benchmark Email login name and password

Safari

  1. Click here to download our plugin
  2. Navigate to your Downloads
  3. Double-click the Installer file
  4. Click the Install button
  5. Click the "B" icon at the top left
  6. Enter in your Benchmark Email login name and password

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