Frequently Asked Questions

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Can I manage multiple user accounts (sub accounts) in my main account?

If you want to manage multiple user accounts from within your main account, you can use our Sub-Accounts feature. This feature will allow you to create sub-accounts on behalf of your clients.

The unique features of a sub-account are
  • Each sub-account has different contact lists and email campaigns.
  • Sub-account are not billed individually for usage. The billing is done only for the main account based on the plan and sum of all the emails sent by the sub-accounts.
  • The master account can login to the sub-accounts.
  • The master account can disable-enable any sub-account.
  • The master account can share contact lists with sub-accounts.
  • The master account can share email layouts with sub-accounts.
The 'User Management' feature is available under the 'My Accounts' tab in your account.
Currently this feature is available only for users with Paid Plans.

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