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Frequently Asked Questions

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What are Benchmark Email‘s business hours?

Benchmark Email's Support Team is available Monday – Saturday to answer any questions, comments or concerns you may have.

Monday - Friday 9am - 9pm (ET)
Saturday from 10am - 3pm (ET)

During the above business hours, you may contact our Support specialists via Live Chat, email or you can call toll free at (800) 430-4095.

Please keep in mind that you may contact us via email 24 hours a day, 7 days a week. A ticket will be created and your inquiry will be responded to as quickly as possible.

Note: We are CLOSED on Sundays. Any correspondence received on Sundays will be addressed the following business day.

Your situation may be addressed in the Knowledge Base section of our site. We strongly encourage users to utilize this helpful tool during those hours when live support is not available.

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