{"id":72,"date":"2019-09-16T14:40:31","date_gmt":"2019-09-16T14:40:31","guid":{"rendered":"http:\/\/bme2.flywheelsites.com\/?page_id=72"},"modified":"2026-08-20T10:48:06","modified_gmt":"2026-08-20T10:48:06","slug":"anti-spam-policy","status":"publish","type":"page","link":"https:\/\/www.benchmarkemail.com\/es\/anti-spam-policy\/","title":{"rendered":"Anti-Spam Policy"},"content":{"rendered":"\n<h2>\n\t\t\tT\u00e9rminos del Sitio\t<\/h2>\n\t<ul>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/privacy-policy\/\">Pol\u00edtica de Privacidad<\/a><\/li>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/cookie-policy\/\">Pol\u00edtica de cookies<\/a><\/li>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/anti-spam-policy\/\">Pol\u00edtica Anti-Spam<\/a><\/li>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/terms-of-use\/\">Terms Of Use<\/a><\/li>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/spam-free-zone\/\">Zona Libre de Spam<\/a><\/li>\n<li><a href=\"https:\/\/www.benchmarkemail.com\/es\/user-pledge\/\">Juramentacion del Usuario<\/a><\/li>\n<li><a href=\"\/es\/data-processing-addendum\/\">Anexo sobre el tratamiento de datos<\/a><\/li>\n<li><a href=\"\/es\/affiliate-terms\/\">Afiliados de T\u00e9rminos<\/a><\/li>\n<\/ul>\n\t<h1>Pol\u00edtica Anti-Spam<\/h1>\n<h2>C\u00f3mo Benchmark combate el spam<\/h2>\n<p>En Benchmark Email, hemos dise\u00f1ado una pol\u00edtica muy fuerte, de cero tolerancia contra el correo basura (SPAM) para proteger el promedio de env\u00edos y la reputaci\u00f3n de nuestros clientes. Si consideras que alguno de nuestros clientes te ha enviado correos basura, por favor env\u00edanos un email a la direcci\u00f3n indicada m\u00e1s abajo y tomaremos acciones inmediatamente para resolver el problema.<\/p>\n<h3>Nuestra Pol\u00edtica Anti-Spam<\/h3>\n<p>En pocas palabras, en Benchmark somos Anti-Spam. Mantenemos la privacidad de todos los usuarios como prioridad, as\u00ed como la de los destinatarios de los correos electr\u00f3nicos enviados por nuestros clientes.<\/p>\n<h3>Ley Federal CAN-SPAM<\/h3>\n<p>La Ley Federal CAN-SPAM, se convierte en ley en 2003, y dictamina las reglas de env\u00edo para emails comerciales. Nosotros, en Benchmark seguimos en\u00e9rgicamente estas reglas y a\u00f1adimos un poco m\u00e1s para mayor seguridad, que incluyen:<\/p>\n<ul>\n<li>Si vas a enviar un correo electr\u00f3nico comercial, no personal, deber\u00e1s tener el consentimiento de env\u00edo de los destinatarios. Puedes hacerlo usando procedimientos de suscripci\u00f3n de confirmaci\u00f3n\u00a0<a href=\"https:\/\/www-new.benchmarkemail.com\/es\/resources\/email-marketing-articles\/opt-in-email\" target=\"_blank\" rel=\"noopener\">opt-in o doble opt-in<\/a>, para conseguir suscriptores.<\/li>\n<li>Cuando utilizas el procedimiento opt-in, deber\u00e1s hacer un esfuerzo para asegurarte de que la persona que suscribe para recibir tu informaci\u00f3n es quien dice ser.<\/li>\n<li>Debes de disponer de pruebas de que los suscriptores te han dado su permiso, y deber\u00e1s presentarlas en las 72 horas siguientes, si te lo solicitamos.<\/li>\n<li>Tendr\u00e1s que indicar a los destinatarios en el email de donde obtuviste su informaci\u00f3n. Esto lo podr\u00edas hacer incluyendo una l\u00ednea que diga &#8220;Has recibido este email porque te has suscrito a nuestro bolet\u00edn de noticias en benchmarkemail.com\/es&#8221;.<\/li>\n<li>Deber\u00e1s respetar todas las solicitudes de baja dentro de los primeros 10 d\u00edas de haberlas recibido y proporcionar una forma sencilla para que el cliente pueda darse de baja.<\/li>\n<li>El dominio adjunto a tu email debe de tener su propia pol\u00edtica de privacidad.<\/li>\n<li>Deber\u00e1s ser capaz de rastrear denuncias por abuso an\u00f3nimas.<\/li>\n<li>Deber\u00e1s decir la verdad en tu email, desde cual es la direcci\u00f3n postal de tu empresa y hasta qui\u00e9n est\u00e1 enviando la comunicaci\u00f3n actual.<\/li>\n<\/ul>\n<h3>Procedimiento de queja<\/h3>\n<p>Todos los clientes de Benchmark Email est\u00e1n obligados por ley a seguir las siguientes directrices. Si recibes un email no deseado de un cliente de Benchmark, por favor ponte en contacto con nosotros, pero es importante que conozcas las medidas que puedes seguir tu tambi\u00e9n:<\/p>\n<ul>\n<li>Haz clic en el enlace de cancelaci\u00f3n de la suscripci\u00f3n.<\/li>\n<li>Contacta con nuestro personal de soporte y solicita que te eliminen de poder recibir posible futuros emails de Benchmark.<\/li>\n<li>Si crees que uno de nuestros clientes te est\u00e1 enviando spam, por favor contacta con nosotros en\u00a0<a id=\"ContentPlaceHolder1_lnkEmail\" href=\"mailto:support@benchmarkemail.com\">support@benchmarkemail.com<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>T\u00e9rminos del Sitio Pol\u00edtica de Privacidad Pol\u00edtica de cookies Pol\u00edtica Anti-Spam Terms Of Use Zona Libre de Spam Juramentacion del Usuario Anexo sobre el tratamiento de datos Afiliados de T\u00e9rminos Pol\u00edtica Anti-Spam C\u00f3mo Benchmark combate el spam En Benchmark Email, hemos dise\u00f1ado una pol\u00edtica muy fuerte, de cero tolerancia contra el correo basura (SPAM) para&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-72","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - 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