{"id":12202,"date":"2017-07-20T07:00:48","date_gmt":"2017-07-20T07:00:48","guid":{"rendered":"http:\/\/bme2.flywheelsites.com\/fr\/blog\/la-culture-lean-au-dela-des-frontieres\/"},"modified":"2022-10-11T15:19:21","modified_gmt":"2022-10-11T15:19:21","slug":"la-culture-lean-au-dela-des-frontieres","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/fr\/blog\/la-culture-lean-au-dela-des-frontieres\/","title":{"rendered":"La culture Lean : au-del\u00e0 des fronti\u00e8res."},"content":{"rendered":"

Quand j\u2019ai \u00e9t\u00e9 invit\u00e9e \u00e0 faire partie de l\u2019\u00e9quipe Lean Benchmark, j\u2019\u00e9tais tr\u00e8s enthousiaste. Lean signifie \u201cmaigre, au plus juste\u201d.<\/span><\/p>\n

Ce nouveau concept lean avait beaucoup de sens, d\u00e8s le d\u00e9part, quant aux t\u00e2ches quotidiennes que nous effectuons, gr\u00e2ce \u00e0 tous les outils num\u00e9riques et aux logiciels que nous utilisons. A pr\u00e9sent, nous sommes en mesure de les simplifier gr\u00e2ce au Lean.<\/span><\/p>\n

J\u2019adorais l\u2019id\u00e9e. Non seulement j\u2019aime \u00eatre lean au travail, mais c\u2019est \u00e9galement ma mani\u00e8re de fonctionner. J\u2019utilise m\u00eame les notions du lean pour noter mes activit\u00e9s quotidiennes.<\/span><\/p>\n

\u00c7a vous para\u00eet \u00e9trange\u00a0? Eh bien, imaginez \u00e0 quel point j\u2019\u00e9tais motiv\u00e9e quand on m\u2019a propos\u00e9 de mener les r\u00e9unions Lean pour l\u2019Am\u00e9rique latine et l\u2019Europe.<\/span><\/p>\n

L\u2019\u00e9quipe<\/b><\/h2>\n

Ma super \u00e9quipe Lean comprend 15 personnes. Ils viennent de pays et de cultures diff\u00e9rents, et nous n\u2019avons que peu de choses en commun\u00a0: nous parlons tous espagnol, et nous sommes tous des Benchmarkers.<\/span><\/p>\n

La r\u00e9union\u00a0: les d\u00e9buts<\/b><\/h2>\n

\u00ab\u00a0C\u2019est pas possible. C\u2019est \u00e0 moi de mener la r\u00e9union Lean\u00a0!\u00a0\u00bb<\/span><\/p>\n

Tous les jours, nous lisions le journal des Sto\u00efciens, un tr\u00e8s beau livre qui contient les citations les plus c\u00e9l\u00e8bres d\u2019Epict\u00e8te, de Marc-Aur\u00e8le, entre autres.<\/span><\/p>\n

Nous avons \u00e9galement partag\u00e9 nos am\u00e9liorations lean de 2 secondes, qui repr\u00e9sentent un engagement quotidien pour l\u2019am\u00e9lioration continue. Tout le monde \u00e9crit ses am\u00e9liorations et les raconte. Nous avons \u00e9galement regard\u00e9 une vid\u00e9o de d\u00e9veloppement personnel. Le vendredi, nous avons notre pr\u00e9sentation sur les Valeurs Fondamentales, pendant laquelle nous r\u00e9fl\u00e9chissons et discutons de la m\u00eame mani\u00e8re. Tout semblait bien se passer, mais la r\u00e9alit\u00e9 s\u2019est r\u00e9v\u00e9l\u00e9e tout autre.<\/span><\/p>\n

Notre r\u00e9union se faisait par \u00e9cran interpos\u00e9, et non en personne. C\u2019\u00e9tait un obstacle parce que nous ne pouvions pas observer les r\u00e9actions en temps r\u00e9el \u00e0 travers l\u2019\u00e9cran, et pour \u00eatre franche, je ne savais pas vraiment qui \u00e9tait enthousiaste.<\/span><\/p>\n

Le d\u00e9fi<\/b><\/h2>\n

Faire en sorte que toute l\u2019\u00e9quipe soit int\u00e9ress\u00e9e et engag\u00e9e pendant les r\u00e9unions, l\u00e0 \u00e9tait le d\u00e9fi. Je ne peux pas encore crier victoire, et je dois admettre que c\u2019est quelque chose que nous devons essayer d\u2019am\u00e9liorer. Nous avons mis en place un certain nombre de nouvelles id\u00e9es pour rendre les r\u00e9unions plus interactives, et je dis \u00ab\u00a0nous\u00a0\u00bb parce que Frieder (le responsable pour l\u2019Allemagne) et Raquel (la responsable r\u00e9gionale pour l\u2019Europe) m\u2019ont apport\u00e9 tout leur soutien, \u00e0 chaque \u00e9tape. \u00c7a a vraiment \u00e9t\u00e9 un travail d\u2019\u00e9quipe.<\/span><\/p>\n

L\u2019un des premiers changements a \u00e9t\u00e9 d\u2019arr\u00eater de traduire notre Sto\u00efcisme quotidien\u00a0; nous avons plut\u00f4t cherch\u00e9 quelque chose dans notre langue. Ensuite, nous avons continu\u00e9 avec les vid\u00e9os fournies par l\u2019Equipe Lean, mais nous nous sommes \u00e9galement mis \u00e0 chercher des vid\u00e9os en espagnol, et pour finir des vid\u00e9os qui ont suscit\u00e9 notre curiosit\u00e9. Nous avons \u00e9galement commenc\u00e9 \u00e0 faire du partage d\u2019\u00e9cran, ce qui \u00e9tait une autre excellente suggestion pour am\u00e9liorer nos r\u00e9unions.<\/span><\/p>\n

Deuxi\u00e8me changement, nous avons commenc\u00e9 \u00e0 mieux nous conna\u00eetre. L\u2019une des meilleures exp\u00e9riences d\u2019apr\u00e8s moi\u00a0!<\/span><\/p>\n

J\u2019ai eu l\u2019id\u00e9e d\u2019\u00e9crire nos noms et une activit\u00e9 sur des papiers et de les mettre dans un chapeau, pour les tirer au sort.<\/span><\/p>\n

Voici quelques-unes des histoires que les membres de notre \u00e9quipe ont partag\u00e9es pendant nos r\u00e9unions Lean 19\u00a0:<\/span><\/p>\n

\n

\"Karen\"<\/p>\n

Karen, de notre bureau colombien, nous a parl\u00e9 de Valledupar, son lieu de naissance. Nous avons appris avec int\u00e9r\u00eat qu\u2019au lieu de chercher une reine, ils cherchent un roi pour leur festival annuel Vallenato.<\/p>\n<\/div>\n

\n

\"\"<\/p>\n

Voici Eduardo Ramos, l\u2019un des cadres de l\u2019\u00e9quipe Support. Les performances acrobatiques qu\u2019il arrive \u00e0 faire sur une moto sont incroyable. Je dois avouer que \u00e7a m\u2019a vraiment surprise !<\/p>\n<\/div>\n

\n

\"\"<\/p>\n

Fernanda Brito, de notre bureau mexicain, avec sa famille qui s\u2019\u00e9tend entre Guanajuato et Mexico.<\/p>\n<\/div>\n

Le r\u00e9sultat<\/b><\/h2>\n

Je suis persuad\u00e9e que nous sommes maintenant plus que des coll\u00e8gues. Comme je l\u2019ai dit auparavant, c\u2019est un chantier qui vient \u00e0 peine de commencer. \u00a0Je ne m\u2019attendais pas \u00e0 ce que les am\u00e9liorations s\u2019arr\u00eatent. Nous allons continuer de nous r\u00e9inventer jour apr\u00e8s jour, et avec de la chance, nous finirons par appr\u00e9cier les 19 minutes quotidiennes que dure notre r\u00e9union autours du concept lean. Car apr\u00e8s tout, \u00a0pourquoi ne pas nous lier d\u2019amiti\u00e9 malgr\u00e9 la distance et les diff\u00e9rentes cultures, qui, en fin de compte, enrichissent notre entreprise Benchmark.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Quand j\u2019ai \u00e9t\u00e9 invit\u00e9e \u00e0 faire partie de l\u2019\u00e9quipe Lean Benchmark, j\u2019\u00e9tais tr\u00e8s enthousiaste. Lean signifie \u201cmaigre, au plus juste\u201d. Ce nouveau concept lean avait beaucoup de sens, d\u00e8s le d\u00e9part, quant aux t\u00e2ches quotidiennes que nous effectuons, gr\u00e2ce \u00e0 tous les outils num\u00e9riques et aux logiciels que nous utilisons. A pr\u00e9sent, nous sommes en…<\/p>\n","protected":false},"author":349,"featured_media":12203,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2204],"tags":[2179],"class_list":["post-12202","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-projet-lean","tag-lean"],"yoast_head":"\nLa culture Lean : au-del\u00e0 des fronti\u00e8res. - Benchmark Email<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.benchmarkemail.com\/fr\/blog\/la-culture-lean-au-dela-des-frontieres\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"La culture Lean : au-del\u00e0 des fronti\u00e8res. - Benchmark Email\" \/>\n<meta property=\"og:description\" content=\"Quand j\u2019ai \u00e9t\u00e9 invit\u00e9e \u00e0 faire partie de l\u2019\u00e9quipe Lean Benchmark, j\u2019\u00e9tais tr\u00e8s enthousiaste. Lean signifie \u201cmaigre, au plus juste\u201d. Ce nouveau concept lean avait beaucoup de sens, d\u00e8s le d\u00e9part, quant aux t\u00e2ches quotidiennes que nous effectuons, gr\u00e2ce \u00e0 tous les outils num\u00e9riques et aux logiciels que nous utilisons. 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