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Frequently Asked Questions

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Does Benchmark Email do anything to my custom HTML code when it is sent out to contacts?

When you paste your own code into a custom HTML template, Benchmark Email sends that code as is. There are a few exceptions listed below, as well as what to expect will stay in the template, regardless of the code you use:

Benchmark Email removes:
  • Anything outside the <HTML> tags.
  • URL that are converted to tracking URLs.
  • Junk code from Microsoft word and other programs.
Benchmark Email keeps:
  • The Benchmark Email header, which often includes the permission message and link to the Web version of your email. This all stays at the top of your email.
  • The Benchmark Email footer.

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