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Frequently Asked Questions

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How do I create an email using my own HTML code / webpage?

Benchmark offers several hundred email templates, but if you can’t find one that suits your needs, you can use your own template.

If you’ve created your own HTML template, please note that the steps to create a message with that template are different than the ones you would take if you use one of our templates.

NOTE: The following steps assume that you have already created your HTML template, and that the template is directly accessible to the same computer you are using to access your Benchmark account. Make sure all images used in the Template are referenced used a valid web URL and are available over the web.
  1. Log in to your Benchmark account.

  2. Select Emails from the Dashboard menu.

  3. Click on the Create New Email button on the top-right of the page. 

  4. Select Regular Email and click Next.

  5. Click on the Code Editor option and then click Next. 

  6. Complete Step 1 Details.

  7. Click Save & Next.

  8. Complete Step 2 List.

  9. Click Save & Next. 

  10. Copy paste your HTML on number 3 from the Editor area.

  11. The email will be displayed in the ‘Editor’ area. You can insert additional image and use personalization from the header.

    •    Default - Shows the HTML Code text color. Serves for identifying the commands as these will show up the same color on the Editor area.
    •    Merge - 3 options you may want to add to your HTML email, Forward, Greeting and Contacts Details. 

  12. When complete, click Save & Next. 

Schedule when you want to send your email. Send Immediately, Schedule Delivery or Save as Draft, I’ll send this later.

Please note that the message sent to your contacts may not look exactly like the one you view in the email editor preview. Click here to find out why your email preview version and the email sent to your clients may differ.

If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

Previous Interface

To create a message using your own HTML template:
  1. Click the Emails tab
  2. Click the Create New Email link in the header section.
  3. Enter the email details
    Email Name - This is for identifying your email. This is not shown to the contacts.
    From Name - This name will be displayed to the contact as the sender
    From Email - This email will be displayed to the contact as the sender Reply
    To Email - This email will be used for replies by the contact
    Subject - The subject of the email
    Address - This is the address which will be displayed to the contact (CAN SPAM requirement)
  4. Click Save & Next
  5. Select the contact list
  6. Click Save & Next
  7. In the Template Step, click on Use Own HTML button.
    This button is below the list of Template Categories
  8. Copy Paste your HTML into the given area. Click Save & Close
    The email will be displayed in the ‘Editor’ area. You can insert additional image or use personalization here.
  9. Click Save & Next

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