Get in Touch

  • Live Chat
  • Email Us
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
  • Switzerland (+41) 43 508 4676

Frequently Asked Questions

was designed with your needs in mind. So, there is a good chance that you will find the answer to your question here. Plus, it is available to you 24 hours a day, 7 days a week.

Select a topic to start

Search by Topic

Search by Keyword

What exactly is an Autoresponder?

An Autoresponder is an email or series of emails that are scheduled to be sent to your contacts over a specified period of days. An autoresponder can have multiple emails.

Autoresponders are scheduled based upon the subscription date of each of your contacts. When you create your Autoresponder, you can specify how many days after the subscription date to send a particular message.

For example, if you create an Autoresponder email, you can set that email to be sent on day 0. This means that the contact will receive the message on the same day that they are subscribed to the list. If you set a message for day 5, the contact will receive the message 5 days after they subscribe to the list.

Note: The Autoresponder will send emails to the newer contacts in a list. If contacts are imported to a list which has an active autoresponder, the newer contacts will receive the autoresponder emails.

Was this FAQ helpful? print up down

More related questions