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Frequently Asked Questions

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What formats of lists can I upload to Benchmark Email?

When uploading or sending your email list to Benchmark, make sure your list is saved in any of the following types of files:
  • Comma Separated Values (.CSV)

  • Text-only (.TXT)

  • MS Excel Workbook (.XLS, .XLSX, first worksheet only)*

These are the only formats supported by our system.

To create a .CSV file, you can save any spreadsheet and select a different format for .CSV. Microsoft Excel, Google Sheets, and Apple Numbers have this ability.

The first row of the file should have column names while the actual values start in the second row.

For example, a two person contact list with three fields (first name, last name and e-mail address) in .CSV format will look like this:

FirstName,LastName,Email Peter,Pan,peterpan@neverneverland.com Lana,Lane,lanalane@smallsville.com

formats of list you can upload to Benchmark Email

Now you can import this file into your Benchmark Email account. Click here to learn how to upload your contact list.

Also, if you are having issues uploading your list Click Here to see what could be the reason.

If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

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