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Frequently Asked Questions

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What happens if my credit card payment doesn‘t go through?

If we are unable to process your credit card payment, your email campaigns will not be sent, signup forms will stop collecting subscribers for you, and your automations will not be sent. You could lose your data if you don't take immediate action. We want to help you, contact support to received first class assistance.
Also, you can update your credit card information, fast and simple. Please watch the next quick video:


Hover over the Avatar dropdown and select Billing Info to update your credit card information. You can also upgrade to another plan to activate your account and schedule your campaigns instantly.

If you have any questions or concerns regarding your billing please feel free to contact us via Email, LiveChat or Phone.

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