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Frequently Asked Questions

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What's in the Reports section?

The Reports tab displays statistics for every email sent, autoresponders, and surveys.

The 'Reports' tab has the following sections:
  • Email Reports - This section contains links to the brief and detailed report for your last email. These reports can be exported to a Microsoft Excel spreadsheet, CSV or saved back as a Contact List. The detailed report contains the individual reports for Bounces, Clicks, Opens, etc. You can also reuse an existing email or compare the performance of recently sent emails.
  • Survey Reports - This section displays the responses to your surveys. The detailed survey report can be downloaded for your records. This detailed report contains information regarding how your contacts answered specific questions.
  • Autoresponder Reports - This section is similar to the 'Email Reports' section, but deals only with Autoresponders. Reporting is available to describes the activity of an Autoresponder as a whole. Individual email statistics are displayed like the emails reports.

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