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Frequently Asked Questions

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How do I find a contacts open and click - through history?

With this feature, you can view the opens and clicks history of your selected contacts.

Follow the steps below and learn who has opened and clicked on your email campaigns:
  1. Log in to your Benchmark account. 

  2. Select Contacts from the Dashboard menu. 

  3. Click on the name of the list.

  4. Now click on the email address you will like to view history from.

Below the Email Preference section you will see View Email History, go ahead and click on this or scroll to the bottom of the page to view your contact’s opens and clicks history.

If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

Previous Interface

You can view open and click-through history in the List Section.

    1.    Click on the Contacts menu.

    2.    Click on the name of the list.

    3.    Click on Email address, you will get contact details for that Email address.

    4.    On this page there is a link called "View Email History". Click on this link to get

    5.    contact's open and click-through history.

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