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Frequently Asked Questions

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How do I reuse a closed or stopped survey?

You can reuse a closed/stopped survey anytime by creating a copy of the original closed survey.

To reuse a closed survey:
  1. Click the Emails tab.
  2. Click on the Surveys link from the Tools Menu.
  3. Find the closed survey you want to reuse and click the Reuse Survey icon in the Tools column.
  4. Type the desired name of your copied survey in the Copy/Duplicate Survey pop-up.
  5. You can add/remove questions and change the details/colors of this survey.
  6. You now have 3 options that follow. Select the option that best fits your need:
    • Get the survey URL to place on your website.
    • Send the survey via email.
    • Store the survey as inactive (as a draft) and edit it later.

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