{"id":43132,"date":"2026-07-20T15:30:41","date_gmt":"2026-07-20T15:30:41","guid":{"rendered":"https:\/\/www.benchmarkemail.com\/in\/?page_id=43132"},"modified":"2026-07-20T16:07:50","modified_gmt":"2026-07-20T16:07:50","slug":"bug-bounty-disclosure","status":"publish","type":"page","link":"https:\/\/www.benchmarkemail.com\/in\/bug-bounty-disclosure\/","title":{"rendered":"Bug Disclosure and Bounty"},"content":{"rendered":"\n<h2>\n\t\t\tSite Terms\t<\/h2>\n\t<ul>\n<li><a href=\"\/in\/privacy-policy\/\">Privacy Policy<\/a><\/li>\n<li><a href=\"\/in\/cookie-policy\/\">Cookie Policy<\/a><\/li>\n<li><a href=\"\/in\/anti-spam-policy\/\">Anti-Spam Policy<\/a><\/li>\n<li><a href=\"\/in\/terms-of-use\/\">Terms Of Use<\/a><\/li>\n<li><a href=\"\/in\/bug-bounty-disclosure\/\">Bug Bounty Terms<\/a><\/li>\n<li><a href=\"\/in\/spam-free-zone\/\">Spam Free Zone<\/a><\/li>\n<li><a href=\"\/in\/user-pledge\/\">User Pledge<\/a><\/li>\n<li><a href=\"\/in\/data-processing-addendum\/\">Data Processing Addendum<\/a><\/li>\n<li><a href=\"\/in\/affiliate-terms\/\">Affiliate Terms<\/a><\/li>\n<\/ul>\n<h2>\n\t\t\tThe Polaris Bug Bounty Program\t<\/h2>\n\t<p>The Polaris Bug Bounty Program Terms and Conditions (&#8220;<strong>Terms<\/strong>&#8220;) cover your participation in the Polaris Bug Bounty <strong>Program<\/strong> (the &#8220;Program&#8221;). These Terms are between you and Polaris LLC (&#8220;Polaris,&#8221; &#8220;us&#8221; or &#8220;we&#8221;). When you submit any vulnerabilities to Polaris or otherwise participate in the <strong>Program<\/strong> in any manner, you are hereby accepting these Terms.<\/p>\n<p>Strictly Necessary Cookies<\/p>\n<p>These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.<\/p>\n<p>You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.<\/p>\n<p>Cookies<\/p>\n<p>Categories<\/p>\n<p>Benchmark<\/p>\n<p>Stricly necessary cookies generated by Benchmark. 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If you do not allow these cookies, you will experience less targeted advertising.<\/p>\n<p>Cookies<\/p>\n<p>Categories<\/p>\n<p>Bing<\/p>\n<p>These cookies are used by Microsoft advertising to anonymously identify user sessions to help us measure the effectiveness of our marketing campaigns<\/p>\n<ul>\n<li>MUID<\/li>\n<\/ul>\n<p>Disqus<\/p>\n\n<ul>\n<li>__utmb<\/li>\n<li>__utma<\/li>\n<li>__jid<\/li>\n<li>__utmz<\/li>\n<li>__utmc<\/li>\n<li>__utmt<\/li>\n<li>G_ENABLED_IDPS<\/li>\n<li>disqus_unique<\/li>\n<\/ul>\n<p>DoubleClick<\/p>\n<p>This cookie is associated with the DoubleClick advertising service from Google. Helps with tracking conversion rates for ads.<\/p>\n<ul>\n<li>id<\/li>\n<\/ul>\n<p>Pinterest<\/p>\n\n<ul>\n<li>__utmz<\/li>\n<li>__utma<\/li>\n<li>_pinterest_sess<\/li>\n<li>__utmv<\/li>\n<\/ul>\n<p>Facebook<\/p>\n\n<ul>\n<li>datr<\/li>\n<li>fr<\/li>\n<\/ul>\n<p>LinkedIn<\/p>\n\n<ul>\n<li>leo_auth_token<\/li>\n<li>lidc<\/li>\n<li>bcookie<\/li>\n<li>__utma<\/li>\n<li>__utmv<\/li>\n<li>__utmz<\/li>\n<li>bscookie<\/li>\n<li>__qca<\/li>\n<li>visit<\/li>\n<li>JSESSIONID<\/li>\n<\/ul>\n<p>Yahoo<\/p>\n\n<ul>\n<li>B<\/li>\n<\/ul>\n<p>Google Maps<\/p>\n\n<ul>\n<li>APISID<\/li>\n<li>SSID<\/li>\n<li>NID<\/li>\n<li>SID<\/li>\n<li>SAPISID<\/li>\n<li>HSID<\/li>\n<\/ul>\n<p>SoundCloud<\/p>\n\n<ul>\n<li>__utma<\/li>\n<li>__utmz<\/li>\n<li>__utmb<\/li>\n<li>__utmt<\/li>\n<li>__utmc<\/li>\n<\/ul>\n<p>Social Media Cookies<\/p>\n<p>These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.<\/p>\n<p>If you do not allow these cookies you may not be able to use or see these sharing tools.<\/p>\n<p>Cookies<\/p>\n<p>Categories<\/p>\n<p>AddThis<\/p>\n\n<ul>\n<li>loc<\/li>\n<li>mus<\/li>\n<li>uid<\/li>\n<li>uvc<\/li>\n<\/ul>\n<h3>OVERVIEW<\/h3>\n<p>The <b>Program<\/b> allows users to submit vulnerabilities and other exploitation techniques (&#8220;<b>Vulnerabilities<\/b>&#8220;) to Polaris about eligible Polaris products and services (&#8220;<b>Products<\/b>&#8220;) for a chance to earn (&#8220;<b>Bounty<\/b>&#8220;) rewards in an amount determined by Polaris in its sole discretion. Typically, the amounts can range from $50 up to $750 or more depending upon our sole evaluation of the severity of the vulnerability found. The decisions made by Polaris regarding <b>Bounties<\/b> are final and not subject to negotiation. For any reason <b>Polaris<\/b> may change or cancel this Program at any time.<\/p>\n<h3>CHANGES TO THESE TERMS<\/h3>\n<p>We may alter these <b>Terms<\/b> at any time. Participating in the <b>Program<\/b> after the changes become effective means you agree to the new <b>Terms<\/b>. If you disagree with the new <b>Terms<\/b>, you can not participate.<\/p>\n<p>If you wish to opt-out of the <b>Program<\/b>, contact us at support@benchmarkemail.wpengine.com. Opting out will not affect any licenses granted to <b>Polaris<\/b> in any <b>Submissions<\/b> already provided by you.<\/p>\n<p>&nbsp;<\/p>\n<h3>PROGRAM ELIGIBILITY<\/h3>\n<p>You are eligible to participate in the Program if you meet all of the following conditions:<\/p>\n<ul>\n<li aria-level=\"1\">You are 18 years of age or older; and<\/li>\n<li aria-level=\"1\">You are either an individual researcher participating in your own individual capacity, or you work for an organization that permits you to participate. You are responsible for reviewing your employer&#8217;s rules for participating in this <b>Program<\/b>.<\/li>\n<\/ul>\n<p>You are not eligible to participate in the Program if you meet any of the following criteria:<\/p>\n<ul>\n<li aria-level=\"1\">You are a resident of any countries under U.S. sanctions <a href=\"https:\/\/home.treasury.gov\/policy-issues\/financial-sanctions\/sanctions-programs-and-country-information\">https:\/\/home.treasury.gov\/policy-issues\/financial-sanctions\/sanctions-programs-and-country-information<\/a><\/li>\n<li aria-level=\"1\">or any other country that does not allow participation in this type of program;<\/li>\n<li aria-level=\"1\">You are under the age of 18;<\/li>\n<li aria-level=\"1\">Your organization forbids you to participate in these types of programs;<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3>THE PROCESS &amp; SUBMISSION VULNERABILITY DISCLOSURE<\/h3>\n<p>If you have identified a <b>Vulnerability<\/b> that meets the applicable requirements set forth in the <b>Program<\/b> <b>Terms<\/b>, you may submit it to Polaris in accordance with the following process:<\/p>\n<p>Each Vulnerability submitted to Polaris shall be a &#8220;<b>Submission<\/b>.&#8221; <b>Submissions<\/b> must be sent to support@benchmarkemail.wpengine.com. In the initial email, specify that you are submitting under <b>Bounty<\/b> <b>Program<\/b>, the <b>Vulnerability<\/b> details, and specific URLs you used to validate your research. Please also include as much detail as possible:<\/p>\n<p>Submission Vulnerability Disclosure:<\/p>\n<ul>\n<li aria-level=\"1\">Issue Type (buffer overflow, SQL injection, cross-site scripting, etc.)<\/li>\n<li aria-level=\"1\">URL or pattern containing the bug<\/li>\n<li aria-level=\"1\">Any unique configuration used to reproduce the issue<\/li>\n<li aria-level=\"1\">Proof-of-concept or exploited code<\/li>\n<li aria-level=\"1\">Impact of the exploit, including how an attacker could take advantage of the issue<\/li>\n<\/ul>\n<p>You must follow Submission Vulnerability Disclosure (&#8220;<b>SVD<\/b>&#8220;) when reporting all Vulnerabilities to Polaris. <b>Submissions<\/b> that do not follow <b>SVD<\/b> may not be eligible for <b>Bounties<\/b> and not following <b>SVD<\/b> could disqualify you from participating in the <b>Program<\/b> in the future.<\/p>\n<p>Based on the detail of your <b>Submission<\/b>, Polaris may award a <b>Bounty<\/b> of varying scale. Well-written reports and functional exploits are most likely to result in <b>Bounties<\/b>. Those <b>Submissions<\/b> that do not meet the minimum bar described herein are considered incomplete and not eligible for <b>Bounties<\/b>.<\/p>\n<p>Polaris is not responsible for <b>Submissions<\/b> that we do not receive for any reason. If you do not receive a confirmation email after making your <b>Submission<\/b>, notify Polaris at support@benchmarkemail.wpengine.com to ensure your <b>Submission<\/b> was received.<\/p>\n<p>If you submit a <b>Vulnerability<\/b> for a product or service that is not covered by the <b>Program<\/b> at the time you submitted it, you will not be eligible to receive <b>Bounty<\/b> payments if the product or service is later added to the <b>Program<\/b>.<\/p>\n<p>&nbsp;<\/p>\n<h3>SUBMISSION LICENSE<\/h3>\n<p>Polaris is not claiming any ownership rights to your <b>Submission<\/b>. However, by providing any <b>Submission<\/b> to Polaris, you:<\/p>\n<ul>\n<li aria-level=\"1\">grant Polaris the following non-exclusive, irrevocable, perpetual, royalty free, worldwide, sub-licensable license to the intellectual property in your <b>Submission<\/b>: (i) to use, review, assess, test, and otherwise analyze your <b>Submission<\/b>; (ii) to reproduce, modify, distribute, display and perform publicly, and commercialize and create derivative works of your <b>Submission<\/b> and all its content, in whole or in part; and (iii) to feature your <b>Submission<\/b> and all of its content in connection with the marketing, sale, or promotion of this <b>Program<\/b> or other programs (including internal and external sales meetings, conference presentations, tradeshows, and screen shots of the <b>Submission<\/b> in press releases) in all media (now known or later developed);<\/li>\n<li aria-level=\"1\">agree to sign any documentation that may be required for us or our designees to confirm the rights you granted above;<\/li>\n<li aria-level=\"1\">acknowledge that Polaris may have developed or commissioned materials similar or identical to your <b>Submission<\/b>, and you waive any claims resulting from any similarities to your <b>Submission<\/b>;<\/li>\n<li aria-level=\"1\">You are not guaranteed any compensation or credit for use of your <b>Submission<\/b>; and<\/li>\n<li aria-level=\"1\">You warrant that your <b>Submission<\/b> is your own work, that you haven&#8217;t used information owned by another person or entity, and that you have the legal right to provide the <b>Submission<\/b> to Polaris.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>CONFIDENTIALITY OF SUBMISSIONS\/ RESTRICTIONS ON DISCLOSURE<\/h3>\n<p>We endeavor to address each <b>Vulnerability<\/b> report in a timely manner. While we are doing that we require that <b>Bounty<\/b> <b>Submissions<\/b> remain confidential and cannot be disclosed to third parties or the general public. You can make available high-level descriptions of your research and non-reversible demonstrations after the <b>Vulnerability<\/b> is fixed. We require that detailed proof-of-concept exploit code and details that would make attacks easier on customers be withheld for 30 days after the <b>Vulnerability<\/b> is fixed. Polaris will notify you when the <b>Vulnerability<\/b> in your <b>Submission<\/b> is fixed. You may be paid prior to the fix being released and payment should not be taken as notification of fix completion. <b>VIOLATIONS OF THIS SECTION WILL DISQUALIFY YOU FROM PARTICIPATING IN THE PROGRAM IN THE FUTURE.<\/b><\/p>\n<p>&nbsp;<\/p>\n<h3>SUBMISSION REVIEW PROCESS<\/h3>\n<p>After a <b>Submission<\/b>, <b>Polaris<\/b> engineers will review the <b>Submission<\/b> and determine its eligibility. The review time will depend on the complexity and completeness of your <b>Submission<\/b>, as well as on the number of already submitted <b>Submissions.<\/b><\/p>\n<p>Polaris retains sole discretion in determining which <b>Submissions<\/b> are qualified, according to the rules set forth in these <b>Terms<\/b>. If we receive multiple bug reports for the same issue from different parties, the <b>Bounty<\/b> will be granted to the first eligible <b>Submission<\/b>. If a duplicate report provides new information that was previously unknown to <b>Polaris<\/b>, we may award a differential to the person submitting the duplicate report.<\/p>\n<p>&nbsp;<\/p>\n<h3>ISSUES THAT DON&#8217;T QUALITY FOR BOUNTY PAYMENTS<\/h3>\n<ul>\n<li aria-level=\"2\">Descriptive error messages (e.g. Stack Traces, application or server errors).<\/li>\n<li aria-level=\"2\">HTTP 404 codes\/pages or other HTTP non-200 codes\/pages.<\/li>\n<li aria-level=\"2\">Banner disclosure on common\/public services.<\/li>\n<li aria-level=\"2\">Disclosure of known public files or directories, (e.g. robots.txt).<\/li>\n<li aria-level=\"2\">Clickjacking and issues only exploitable through clickjacking.<\/li>\n<li aria-level=\"2\">CSRF on forms that are available to anonymous users (e.g. the contact form).<\/li>\n<li aria-level=\"2\">Logout Cross-Site Request Forgery (logout CSRF).<\/li>\n<li aria-level=\"2\">Presence of application or web browser &#8216;autocomplete&#8217; or &#8216;save password&#8217; functionality.<\/li>\n<li aria-level=\"2\">Lack of Secure and HTTPOnly cookie flags.<\/li>\n<li aria-level=\"2\">Lack of Security Speedbump when leaving the site.<\/li>\n<li aria-level=\"2\">Weak Captcha \/ Captcha Bypass<\/li>\n<li aria-level=\"2\">Username enumeration via Login Page error message<\/li>\n<li aria-level=\"2\">Username enumeration via Forgot Password error message<\/li>\n<li aria-level=\"2\">Login or Forgot Password page brute force and account lockout not enforced.<\/li>\n<li aria-level=\"2\">OPTIONS \/ TRACE HTTP method enabled<\/li>\n<li aria-level=\"2\">SSL Attacks such as BEAST, BREACH, Renegotiation attack<\/li>\n<li aria-level=\"2\">SSL Forward secrecy not enabled<\/li>\n<li aria-level=\"2\">SSL Insecure cipher suites<\/li>\n<li aria-level=\"2\">The Anti-MIME-Sniffing header X-Content-Type-Options<\/li>\n<li aria-level=\"2\">Missing HTTP security headers<\/li>\n<li aria-level=\"2\">Email SPF\/DKIM\/DMARC configuration<\/li>\n<\/ul>\n\n<h3>BOUNTY PAYMENTS<\/h3>\n<p>The Decisions on <b>Bounties<\/b> are final and binding.<\/p>\n<p>If your <b>Submission<\/b> is eligible for a Bounty under the applicable Terms, we will notify you of the <b>Bounty<\/b> amount and provide you with the required paperwork to process your payment.<\/p>\n<p>We will consider the eligible submitter to be the authorized account holder of the email address used to enter the <b>Program<\/b>.<\/p>\n<p>Before receiving a <b>Bounty<\/b>, you are required to complete and submit an Internal Revenue Service tax form (e.g., Form W-9, W-8BEN, 8233) within 30 calendar days of notification of validation. If you do not complete the required forms as instructed or do not return the required forms within the time period listed on the notification message, we may not provide payment. We cannot process payment until you have completed and submitted the fully executed required documentation.<\/p>\n<p>&nbsp;<\/p>\n<p>If your Submission qualifies for a Bounty, please note:<\/p>\n<ul>\n<li aria-level=\"1\">you may not designate someone else as the Bounty recipient<\/li>\n<li aria-level=\"1\">if you are unable or unwilling to accept your Bounty, we reserve the right to rescind it; and<\/li>\n<li aria-level=\"1\">if you accept a Bounty, you will be solely responsible for all applicable taxes related to accepting the payment(s).<\/li>\n<\/ul>\n<h3>CODE OF CONDUCT<\/h3>\n<p>By participating in the Program, you will follow these rules:<\/p>\n<ul>\n<li aria-level=\"1\">Don&#8217;t do anything illegal.<\/li>\n<li aria-level=\"1\">Don&#8217;t send spam. Spam is unwanted or unsolicited bulk email, postings, contact requests, SMS (text messages), or instant messages.<\/li>\n<li aria-level=\"1\">Don&#8217;t share inappropriate content or material.<\/li>\n<li aria-level=\"1\">Don&#8217;t engage in activity that is false or misleading.<\/li>\n<li aria-level=\"1\">Don&#8217;t engage in activity that is harmful to you, the Program, or others.<\/li>\n<li aria-level=\"1\">Don&#8217;t infringe upon the rights of others or engage in activity that violates the privacy of others.<\/li>\n<li aria-level=\"1\">Don&#8217;t help others break these rules.<\/li>\n<\/ul>\n<p>If you violate these <b>Terms<\/b>, you may be prohibited from participating in the <b>Program<\/b> in the future and any <b>Submissions<\/b> you have provided may be deemed to be ineligible for <b>Bounty<\/b> payments.<\/p>\n<p>&nbsp;<\/p>\n<h3>NO WARRANTIES<\/h3>\n<p>POLARIS, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO THE PROGRAM. YOU UNDERSTAND THAT YOUR PARTICIPATION IN THE PROGRAM IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED WARRANTIES IN CONNECTION WITH THE PROGRAM. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW. NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE APPLICABLE.<\/p>\n<p>&nbsp;<\/p>\n<h3>MISCELLANEOUS<\/h3>\n<p>These Terms are the entire agreement between you and Polaris for your <b>Participation<\/b> in the <b>Program<\/b>. It supersedes any prior agreements between you and Polaris regarding your participation in the <b>Program<\/b>. All parts of these <b>Terms<\/b> apply to the maximum extent permitted by relevant law. If a court holds that we can&#8217;t enforce a part of these <b>Terms<\/b> as written, we may replace those terms with similar terms to the extent enforceable under the relevant law, but the rest of these <b>Terms<\/b> won&#8217;t change.<\/p>\n<p>&nbsp;<\/p>\n<h3>UNSOLICITED IDEAS<\/h3>\n<p>Other than your Submission, Polaris does not consider or accept unsolicited proposals or ideas, including without limitation ideas for new products, technologies, promotions, product names, product feedback and product improvements (&#8220;Unsolicited Feedback&#8221;). If you send any Unsolicited Feedback to Polaris through the Program or otherwise, Polaris makes no assurances that your ideas will be treated as confidential or proprietary.<\/p>\n\n<h3>IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT SEND US ANY SUBMISSIONS OR OTHERWISE PARTICIPATE IN THIS PROGRAM.<\/h3>\n<p>&nbsp;<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Site Terms Privacy Policy Cookie Policy Anti-Spam Policy Terms Of Use Bug Bounty Terms Spam Free Zone User Pledge Data Processing Addendum Affiliate Terms The Polaris Bug Bounty Program The Polaris Bug Bounty Program Terms and Conditions (&#8220;Terms&#8220;) cover your participation in the Polaris Bug Bounty Program (the &#8220;Program&#8221;). 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