{"id":17633,"date":"2020-02-05T08:24:36","date_gmt":"2020-02-05T16:24:36","guid":{"rendered":"https:\/\/blog.benchmarkemail.wpengine.com\/?p=43841"},"modified":"2020-06-05T17:37:34","modified_gmt":"2020-06-05T17:37:34","slug":"create-the-most-engaging-sales-email","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/in\/create-the-most-engaging-sales-email\/","title":{"rendered":"How to Create the Most Engaging Sales Email"},"content":{"rendered":"<p><a href=\"https:\/\/www.forbes.com\/sites\/kenkrogue\/2018\/01\/10\/why-sales-reps-spend-less-than-36-of-time-selling-and-less-than-18-in-crm\/#4a8a093cb998\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">Sales reps spend at least 33% of their work hours emailing<\/span><\/a><span style=\"font-weight: 400;\">. Email remains a robust sales and prospecting tool. But, how you go about creating those sales emails is really what matters here.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prospects may not know a ton about you or your products, so they\u2019ll need a reason to open, read, and convert. Here are 17 actionable tips for creating the most engaging sales emails that will delight your prospects.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-43845\" src=\"https:\/\/benchmarkemail.com\/in\/wp-content\/uploads\/sites\/11\/2020\/06\/How-to-Create-the-Most-Engaging-Sales-Email-SOCIAL.jpg\" alt=\"\" width=\"1200\" height=\"1200\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">1. Prepare<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before you begin composing your email, take some time to gather relevant information on your target audience. <\/span><a href=\"https:\/\/www.negotiations.com\/training\/sales-negotiation\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">The best sales negotiation training<\/span><\/a><span style=\"font-weight: 400;\"> can equip you to identify your target recipient, but also consult your marketing strategy where your <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/audience-personas-every-email-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">audience personas<\/span><\/a><span style=\"font-weight: 400;\"> should be clearly indicated.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, consult your <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/best-crm-tools-small-business\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">CRM software<\/span><\/a><span style=\"font-weight: 400;\"> if the lead you\u2019re reaching out to is in your system. It should tell you what your recipient cares about and what sort of content he or she is engaging with. Also, check your prospects out online by looking for any content they\u2019ve created, publications they read or contribute to, or what their social media activity is like. Determine the kinds of posts and tweets the recipient shares and review their company&#8217;s website.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. Use Engaging Subject Lines<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/top-10-sales-email-subject-lines-to-increase-open-rates\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">sales email subject line<\/span><\/a><span style=\"font-weight: 400;\"> is the most critical part of convincing your prospect to open your email. Crafting the perfect subject line can influence the recipient&#8217;s initial perception of the message, and ultimately determine if he or she will open it. Your email subject may even be the ice-breaker when you finally meet the prospect for negotiations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personalize your subject lines by including the recipient\u2019s name to grab attention. Some examples of effective email subject lines include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dan, can you help me out?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dan, I know you&#8217;ll love this<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dan, here\u2019s a fantastic new tool for your marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dan, here&#8217;s a better way to (insert benefit)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Dan, check out how (competitor) increased (high-level benefit)<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">3. Drop the Formality<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Formal structures sound too impersonal. Drop the corporate-speak and write like you&#8217;re talking to a friend. Keep your message casual, friendly, and lively. An informal email is likely to put your contact at ease. A warm tone can increase your chances of landing a face-to-face meeting or a seat at the negotiating table.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An informal tone gives the contact the impression they can get along with you when you reach the negotiation stage. Drop the strict structures and be the friend offering support for your contact\u2019s goals.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Work On Your Opening Sentence<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your opening line leads the reader to the rest of your email and, possibly, to negotiations. A weak opening can result in a quick dismissal, with your email ending up in archives. Avoid opening with, &#8220;Hi, my name is&#8230;&#8221; Instead, lead with something more impactful such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Jennifer from __ mentioned&#8230;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">I noticed you&#8230;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">I read your recent&#8230;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">I loved your presentation at&#8230;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Congratulations on (recent achievement)&#8230;<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">5. Use Simple Design<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A complex <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/best-email-designs-based-audience\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">email marketing design<\/span><\/a><span style=\"font-weight: 400;\"> may obscure your message. You don&#8217;t need to use all the bells and whistles that are available. What you need most is a simple, clutter-free design that highlights your main message points. You may also need to use an interactive mobile-friendly design, as most people use different gadgets to view their emails on the go.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several online tools to create beautiful, user-centric emails, and that are a sinch to operate. Use <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/best-free-email-marketing-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">email design tools<\/span><\/a><span style=\"font-weight: 400;\"> make it easy for even the least tech-savvy to customize their sales emails.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Make It Short and Sweet<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The body of your email needs to be concise. Your prospect is most likely busy and has little time to wade through a load of minutiae.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your email needs to elicit a response, not inundate the reader with information. Make the body no more than three paragraphs long. Each paragraph could have two to four sentences. Space your paragraphs for easier reading and comprehension.\u00a0\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">7. Personalize Your Message<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The fastest way to lose your prospect&#8217;s interest is to send a cookie-cutter email. Sending out a mass email to many prospects may <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/emails-going-spam-folder\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">send all your future emails to the spam box<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Get personal. Refer to your contact by name. Mention events and causes your prospect may be interested in. Many LinkedIn profiles list interests at the bottom. Your value proposition should focus on your prospect\u2019s pain points, with a distant place position going to general industry needs.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">8. Leverage Connections<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Do you have any mutual connections with your prospect? Is there someone of high standing you both know on a personal level? Mention events you may have attended together, such as training or other corporate events.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Use your connections to make an introduction. A mutual connection can establish your credibility. A shared connection offers the prospect a chance to do a quick background check before they decide whether to engage and negotiate with you.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">9. Reveal Your Trigger<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You&#8217;ve already introduced yourself and answered the \u201cwho.\u201d You have included your value proposition, explaining the \u201cwhat\u201d and the \u201cwhy.\u201d The next question to address is \u201cwhy now?\u201d Advance your sales agenda by telling the prospect why you&#8217;re reaching out now. What&#8217;s the trigger that made you make your pitch?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The answer could be that you saw their ad for a similar product. Maybe you read the prospect&#8217;s recent blog post that outlined the challenges the company was facing. Perhaps it was a news item or a meeting you had with one of their employees. The prospect may have recently viewed or commented on your content. Whatever the reason, mention it and make it plausible.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">10. Clarify Your Value Proposition<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your email&#8217;s body should deliver a clear value proposition. What is the recipient getting out of reading this email? Avoid generic value propositions such as &#8220;Our firm helps growing companies to boost their conversion rates by 300%.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A better strategy would be to ask questions that align with the prospect&#8217;s pain points. Some examples of winning questions include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Would you like to improve your sales negotiation strategy for the upcoming holiday season?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Are you locking out prospective clients in your sales funnel?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Wouldn&#8217;t it be valuable to have reliable email marketing automation for your lead generation systems?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you need a seamless integration between your sales, marketing, and accounting departments?<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">11. Include Timelines and Deadlines<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It works to create some sense of urgency in your sales emails. Timelines and deadlines can inspire your contact to take immediate action or risk losing the benefits you&#8217;re offering. Timelines set up practical expectations and provide a tentative timetable for taking the next step in the sales cycle.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">12. Create a Call to Action<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nowadays, an increasing number of email users are desensitized to most calls to action. Yet, including one is still relevant, as a <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/power-strong-call-action-make-click-worthy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">strong call to action<\/span><\/a><span style=\"font-weight: 400;\"> prompts and guides the recipient to the next step.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make a call to action that appeals to your contact&#8217;s self-interest rather than your sales agenda. An example would be, \u201cCould your sales negotiations team benefit from a demonstration on how to boost their sales quotas?\u201d<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">13. Embrace Technology<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Several tools can make the sales process much more effective. Certain email add-ons and browser extensions can reveal your prospect&#8217;s reactions. Prospect reactions may include the links the reader clicked on, whether the reader opened the email, and whether the reader scrolled to the bottom of the email.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The tools can also provide insights into your sales email campaign even without tech training. Some popular add-ons and extensions allow you to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create dynamic <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/best-crm-tools-small-business\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">CRM<\/span><\/a><span style=\"font-weight: 400;\"> email marketing templates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Quickly attach files and images<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Schedule email blast templates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create videos right inside your mailbox<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Include your calendar for easy scheduling of calls and meetings<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Track emails and clickable links<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">14. Find Out CC Possibilities<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your first email is not for closing sales or initiating negotiations. Instead, your first email is an attempt at building relationships. Use your initial email to find out who else in the prospect&#8217;s company may need to join in the conversation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, does your email recipient need to consult someone else? If so, ask your contact whether you need to CC someone else in their organization in follow-up emails.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">15. Have a Strong Closing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Closing strong leaves a memorable impression while providing the recipient with a clear path of action. A strong closing can also set up the agenda for the next interaction. Try the following questions to prompt a positive response:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can we set up a meeting to discuss the next steps?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Are you available tomorrow for a 10-minute phone call?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Let me know if improving your (business operations) is a priority for your company now.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Can I send over our top rep to make a presentation and explain the benefits further?<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">16. Craft Your Email Signature<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Your email signature is not a vanity tool. It shouldn&#8217;t distract from the rest of the email or contain too many links. You need a professional signature that&#8217;s on-brand and offers quick contact info.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have your phone number and one or two of your most active social media buttons. Avoid inspirational quotes and images. You want your contact to focus on the message rather than vanity designs.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">17. Think About Timing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Inconvenient timing can result in your contact ignoring your email. You want to be top of your recipient&#8217;s inbox when they are fresh and have just started their workday.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scheduling allows you to write your emails when you&#8217;re in your best frame of mind. Let\u2019s say you feel you write your best emails at two in the afternoon. With scheduling, you can draft your pitch when it\u2019s most convenient for you,\u00a0 and the email is sent when it&#8217;s most suitable for your recipient.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email sales campaigns can be tough, especially if you\u2019re cold-calling strangers. Using a friendly tone can set you up for success. Personalizing your email, from the subject line to the value proposition, can make the email and message more appealing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Leverage mutual connections and shared interests to make your introduction. Have a strong closing and a call to action to prompt a response. Using timelines and deadlines works to create a sense of urgency and set up an action timetable. Your email signature works to take the conversation beyond email to the negotiation table.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sales reps spend at least 33% of their work hours emailing. Email remains a robust sales and prospecting tool. But, how you go about creating those sales emails is really what matters here. Prospects may not know a ton about you or your products, so they\u2019ll need a reason to open, read, and convert. Here&hellip;<\/p>\n","protected":false},"author":7,"featured_media":18713,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-17633","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Create the Most Engaging Sales Email - in<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create the Most Engaging Sales Email - in\" \/>\n<meta property=\"og:description\" content=\"Sales reps spend at least 33% of their work hours emailing. 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