When you discount, you need volume to make up for the discounts. And if you\u2019re trying to be boutique and servicing fewer clients at a higher service level (the business model most creative businesses should follow), you might not be able to handle that volume and still provide the quality of product and level of service your clients LOVE you for.
\n![\"hiding](\"https:\/\/www.benchmarkemail.com\/wp-content\/uploads\/2020\/01\/hiding-behind-the-sale.jpg\")
\nSuddenly you\u2019re overwhelmed servicing clients who don\u2019t truly love what you do, who are choosing your business because you are the best deal they could find.<\/p>\n
While everyone loves a sale, certain people shop specifically for the lowest price. They are less loyal. They don\u2019t care about the quality of what they are buying because nothing is more important to them than the price. You can\u2019t build the business you want with these clients. That\u2019s why it\u2019s important as a boutique business owner to ask yourself, \u201cWho is my ideal client?\u201d And then don\u2019t use discounts to attract them.<\/p>\n
2) Your Good Customers Expect More Discounts from You<\/strong><\/p>\n Customers become addicted to sales and only pay attention to you when you\u2019re offering a discount. As a boutique business, you don\u2019t want your customers getting hooked on discounts. You want them hooked on you and the value you add to your products and services. When you discount, you teach your best, most loyal customers to wait until you have a sale, therefore losing your most profitable business.<\/p>\n 3) Your Destroy the Brand You\u2019ve Invested in Building<\/strong><\/p>\n A sale can look like a great plan at first glance. You\u2019re thinking about bringing in new clients, creating revenue and raising awareness for your brand. But it\u2019s important to understand that by discounting your prices, a sale also changes your brand. The perception of your company in your customers\u2019 minds will be different after the sale than it was before. Now that full price item is always worth less in their eyes. Sales can also change a client\u2019s perception of the value of products already purchased from you. Suddenly that $1,000 item they purchased at full price has a value of $750 now that you offered a 25% discount to their neighbor down the street.<\/p>\n While there are times when small businesses may need to discount \u2013 when you have fleeting inventory (hotel rooms, hair cuts or services) or need to close out merchandise to make room for new inventory – a good rule of thumb on discounting is to never discount something today that you\u2019ll charge full price for tomorrow.<\/p>\n To learn more about the boutique business model and how to charge what you\u2019re worth, you can download a free chapter of my New York Times Best Seller, Worth Every Penny.<\/p>\n","protected":false},"excerpt":{"rendered":" When business is slow, nothing is more tempting than to announce 40% off to the world and hope you\u2019re flooded with clients to help generate cash flow. And I understand why offering a discount seems like a good thing. In my photography studio, I compete with not just CHEAP competitors, but FREE alternatives. Everyone has…<\/p>\n","protected":false},"author":303,"featured_media":2750,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_bme_ai_translator_target_languages":[],"_bme_ai_translator_force_retranslate":false,"footnotes":""},"categories":[2171],"tags":[18,109,296,1591,1666,1667,1668,1669,1670,1671,1672,1673,1674],"class_list":["post-2749","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beyond","tag-benchmark","tag-marketing","tag-business","tag-small","tag-every","tag-image","tag-penny","tag-petty","tag-photography","tag-pictures","tag-sarah","tag-series","tag-worth"],"yoast_head":"\n