{"id":3269,"date":"2013-09-21T04:00:59","date_gmt":"2013-09-21T04:00:59","guid":{"rendered":"http:\/\/bme2.flywheelsites.com\/blog\/beyond-email-what-else-should-you-funnel-through-an-a-b-test\/"},"modified":"2020-01-16T22:23:47","modified_gmt":"2020-01-16T22:23:47","slug":"beyond-email-what-else-should-you-funnel-through-an-a-b-test","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/in\/beyond-email-what-else-should-you-funnel-through-an-a-b-test\/","title":{"rendered":"Beyond Email: What Else Should You Funnel Through an A\/B Test?"},"content":{"rendered":"<p>A\/B testing tends to confuse most of us for not other reason than it sounds like something you need a science degree in. Fact is, A\/B testing is the simplest thing in the world. It\u2019s the age-old test of giving people two options and seeing which one they like better. It\u2019s also a much cheaper method of knowing what your clients want without investing in a pricey focus group.<\/p>\n<p>Often it\u2019s little tweaks that can be made and tested through A\/B. Do your clients prefer a website or email template layout A versus B. It could be something as simple as preferring navigation options on the right side of the page versus the left, but the design preference could mean a higher traffic numbers and click through rates. Typically, there\u2019s a check list of elements that can and should be tweaked, regardless of whether you\u2019re testing an email or a landing page. These include:<\/p>\n<ul>\n<li>\u201cCall to action\u201d buttons including language and graphics:<br \/>\n\u201cFollow us on Twitter\u201d works better than \u201cWe\u2019re on Twitter.<\/li>\n<li>Form fields:<br \/>\nShort form fields do better than long ones, even when fields are optional on long ones.<\/li>\n<li>Layout and design:<br \/>\nRight-hand placed content and buttons do better.<\/li>\n<li>Headlines and taglines:<br \/>\nConcise Journalism style headlines get more click-through rates.<\/li>\n<li>Images and graphics:<br \/>\nConsistency in style yields greater conversion.<\/li>\n<li>Language tone and length:<br \/>\nShort and conversational copy is often preferred to longer copy.<\/li>\n<\/ul>\n<p>The above methods are traditional approaches. To think beyond traditional parameters, reconsider not just how you treat your testing group. For a winning A\/B strategy, reconsider how you treat your product.<\/p>\n<p>A conservative mind considers a product as a commodity that can only be bought or sold. A mind that\u2019s thinks outside the box knows that whether you\u2019ve got a tool or software as a service product (SaaS), it can go beyond just a flat product. These types of thinkers understand that users should be able to \u201ctest drive\u201d software. It\u2019s an advantage users are increasingly becoming accustomed to considering the high rate of trial periods for online tools and software. The fact is that users more likely to convert once they\u2019ve opted in for free. In some cases, figures showed a +100% conversion rate. 37signals for example, found that offering a 30-day free trial on all accounts yielded a 30% increase in conversion rates versus their original language of \u201cstart a Highrise account.\u201d<\/p>\n<p>Of course, you\u2019ll have to consider that some users opt-out during for after the trial period, though not remarkably enough to not warrant this worth your time. Getting an increased number of trial users also gives your company an increased user pool to run your ongoing series of A\/B tests.<\/p>\n<p>Free trial periods also bring up the tricky subjects of data sharing. Data sharing usually makes or breaks a potential conversion. Here\u2019s where a couple of simple solutions can increase your yield. Call them \u201ctrust symbols\u201d, these icons can make or break a conversion. Consider this: would you rather purchase on a site that has a trusted PayPal logo or one that doesn\u2019t? Of course, we all know PayPal is a secure logo, but are there other trust logos? What about information and data sharing privacy measures? Does a client feel comfortable handing over their contact info knowing that information wouldn\u2019t be passed along to a third party? Most clients don\u2019t consider this, but conversion rates for actions such as requesting a quote or entering in private contact info do increase when there are \u201c<a href=\"https:\/\/www.actualinsights.com\/wp-content\/uploads\/2011\/08\/trustlogo00.png\" target=\"_blank\" rel=\"noopener noreferrer\">trust logos<\/a>\u201d in place.<\/p>\n<p>Also keep in mind that when offering a free trial, users tend to shy away from a sign-up process that requires coughing up your credit card information up front. In a conversion study by Totango entitled \u201c2012 SaaS Conversions Benchmark\u201d, the company examined several business models that involved 10,000 unique visitors over a 90 day free trial. The results were staggering. Considering a \u201ccredit card required\u201d to \u201cno card required\u201d ratio, sign-up conversion rates varied by 2%:10%, with the latter having a 20% retention increase after a trial period expired.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A\/B testing tends to confuse most of us for not other reason than it sounds like something you need a science degree in. Fact is, A\/B testing is the simplest thing in the world. It\u2019s the age-old test of giving people two options and seeing which one they like better. It\u2019s also a much cheaper&hellip;<\/p>\n","protected":false},"author":309,"featured_media":3270,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2171],"tags":[],"class_list":["post-3269","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beyond"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Beyond Email: What Else Should You Funnel Through an A\/B Test? - in<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Beyond Email: What Else Should You Funnel Through an A\/B Test? - in\" \/>\n<meta property=\"og:description\" content=\"A\/B testing tends to confuse most of us for not other reason than it sounds like something you need a science degree in. 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