I\u2019ve ordered random junk from all corners of the internet. Collectibles, gadgets I didn\u2019t really need and cheap Apple accessories that break after using them twice. I couldn\u2019t tell you most of those websites by name. Their memories lie in the email marketing from which I inevitably unsubscribed.<\/p>\n
Which websites do I remember? The ones that I had a question and had an awesome experience with their customer service. Or maybe the ones who are killing it with their social media and\/or email marketing. It might even be the fun and engaging copy on the website that connects with me. It all boils down to the customer experience. That\u2019s why our August series is called \u201cCustomer Experience Required.\u201d<\/p>\n
As always, there\u2019s a giveaway to go along with the series. Retweet this, or any blog post in \u201cCustomer Experience Required,\u201d to be entered to win a Kindle Fire HD and Amazon gift card. We\u2019ll even recommend some books to help further your learning on customer experience. The winner will be announced Monday, August 25th at 9:00 AM PST. You must follow @BenchmarkEmail on Twitter to be eligible to win, as the winner will be notified via Direct Message.<\/p>\n","protected":false},"excerpt":{"rendered":"
I\u2019ve ordered random junk from all corners of the internet. Collectibles, gadgets I didn\u2019t really need and cheap Apple accessories that break after using them twice. I couldn\u2019t tell you most of those websites by name. Their memories lie in the email marketing from which I inevitably unsubscribed. Which websites do I remember? The ones…<\/p>\n","protected":false},"author":26,"featured_media":4010,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2171],"tags":[],"class_list":["post-4009","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-beyond"],"yoast_head":"\n