{"id":4769,"date":"2017-12-26T13:41:29","date_gmt":"2017-12-26T13:41:29","guid":{"rendered":"http:\/\/bme2.flywheelsites.com\/blog\/new-feature-track-email-opens\/"},"modified":"2020-01-30T19:56:35","modified_gmt":"2020-01-30T19:56:35","slug":"new-feature-track-email-opens","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/in\/new-feature-track-email-opens\/","title":{"rendered":"New Feature: Track Email Opens"},"content":{"rendered":"<p>You asked for it, you got it!<\/p>\n<p>Now it&#8217;s possible to see if your leads and contacts have opened the emails you&#8217;ve sent them via the Benchmark CRM.<\/p>\n<h3>You choose the emails you want to track<\/h3>\n<p>When composing your email, just check the Track Email box if you&#8217;d like to add tracking to the email.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-222\" src=\"https:\/\/www.benchmarkemail.com\/wp-content\/uploads\/2020\/01\/tracking-email-1024x693.png\" alt=\"\" width=\"700\" height=\"474\" \/><\/p>\n<h3>Sent Emails Will Show Their Statuses<\/h3>\n<p>It&#8217;s not the emails that have replies you worry about, it&#8217;s the emails that have been sent with no reply in sight.<\/p>\n<p><em>Did my client get the email? <\/em><\/p>\n<p><em>Did they bother to open it? <\/em><\/p>\n<p><em>Should I call or send it again?<\/em><\/p>\n<p>Now when either looking at your email dashboard or the contact\/lead record, your sent message will show if it was read or unread.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-224\" src=\"https:\/\/www.benchmarkemail.com\/wp-content\/uploads\/2020\/01\/Read-300x87.png\" alt=\"\" width=\"300\" height=\"87\" \/><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-225\" src=\"https:\/\/www.benchmarkemail.com\/wp-content\/uploads\/2020\/01\/Unread-300x88.png\" alt=\"\" width=\"300\" height=\"88\" \/><\/p>\n<p>You&#8217;ll have actionable data on which to act. See an unread? Get on the phone and call that contact, like now!<\/p>\n<p>Email tracking is available on every outgoing email message. You can change your tracking options in the middle of a <a href=\"https:\/\/faq.benchmarkcrm.com\/email-and-messages-faq\/what-is-an-email-thread\/\">CRM email thread.<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You asked for it, you got it! Now it&#8217;s possible to see if your leads and contacts have opened the emails you&#8217;ve sent them via the Benchmark CRM. You choose the emails you want to track When composing your email, just check the Track Email box if you&#8217;d like to add tracking to the email.&hellip;<\/p>\n","protected":false},"author":270,"featured_media":14317,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2149],"tags":[],"class_list":["post-4769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Feature: Track Email Opens - in<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Feature: Track Email Opens - in\" \/>\n<meta property=\"og:description\" content=\"You asked for it, you got it! 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