{"id":4825,"date":"2018-07-05T09:18:17","date_gmt":"2018-07-05T09:18:17","guid":{"rendered":"http:\/\/bme2.flywheelsites.com\/blog\/opportunities-improvements-marketing-automation\/"},"modified":"2020-01-30T19:44:12","modified_gmt":"2020-01-30T19:44:12","slug":"opportunities-improvements-marketing-automation","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/in\/opportunities-improvements-marketing-automation\/","title":{"rendered":"Opportunities For Improvements in Marketing Automation"},"content":{"rendered":"<p>Nobody is perfect.<\/p>\n<p>We all make mistakes. We also strive for continuous improvement.<\/p>\n<p>It\u2019s a universal truth.<\/p>\n<p>And sure, part of the allure of marketing automation is its \u201cset it and forget it\u201d nature.<\/p>\n<p>However, letting an automation run without looking for opportunities to improve is a mistake.<\/p>\n<p>So, what should you be looking out for?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11312\" src=\"https:\/\/www.benchmarkemail.com\/wp-content\/uploads\/2020\/01\/Opportunities-For-Improvements-in-Marketing-Automation-SOCIAL.jpg\" alt=\"Opportunities For Improvements in Marketing Automation\" width=\"1400\" height=\"1400\" \/><\/p>\n<p>Here are three places where you can strive for the continuous improvement of <a href=\"https:\/\/www.benchmarkemail.com\/features\/marketing-automation\">marketing automation<\/a>:<\/p>\n<h2><b>Fix Mistakes<\/b><\/h2>\n<p>It\u2019s a horrible feeling when you\u2019ve sent out an email campaign only to notice a typo in it later.<\/p>\n<p>You quickly fly through the five stages of grief when it happens:<\/p>\n<ol>\n<li><b>Denial.<\/b> Rubbing your eyes and hoping you\u2019re not seeing what you\u2019re seeing.<\/li>\n<li><b>Anger.<\/b> You beat yourself up. Tell yourself you should have proofread it one more time. Blame a coworker you sent a test email to.<\/li>\n<li><b>Bargaining<\/b>. Sitting there wishing a feature existed to unsend an email.<\/li>\n<li><b>Depression.<\/b> We\u2019ve all been there. Hiding in our office or cubicle. Deciding it\u2019s the worst thing we could have done.<\/li>\n<li><b>Acceptance.<\/b> It is what it is. You can\u2019t change it. You\u2019ll be better next time.<\/li>\n<\/ol>\n<p>That\u2019s all in the past with marketing automation.<\/p>\n<p>Thankfully, you can update any email in your sequence, without interrupting the customer experience.<\/p>\n<p>You won\u2019t be able to change the ones who have already hit the inbox. We\u2019ll pour one out for those fallen homies.<\/p>\n<p>However, you don\u2019t have to create a whole new automation or risk losing the customers who are already further into the sequence of emails.<\/p>\n<p>With Benchmark Email&#8217;s Automation Pro, you can create a duplicate version of an email with any necessary updates to fix typos, broken links or other errors and do your marketing automation with confidence.<\/p>\n<h2><b>Get Better Open Rates<\/b><\/h2>\n<p>It\u2019s important to track the success of your marketing automation.<\/p>\n<p>If you look at your reports and see that the open rate isn\u2019t what you\u2019d hoped it would be, you\u2019ve found yourself another opportunity for improvement.<\/p>\n<p>Adjusting your subject line can help you see better open rates for the emails in your automation.<\/p>\n<p>Here\u2019s what makes up a great subject line:<\/p>\n<ul>\n<li><b>It feels urgent.<\/b> It won\u2019t work if you do it with every subject line, but making your subscribers feel like they have to act now is a helpful tactic to get your emails opened.<\/li>\n<li><b>It makes you want to know more.<\/b> Craft the perfect teaser that leaves your subscriber wanting to know more. The allure will get them to open the email.<\/li>\n<li><b>It delivers value.<\/b> Make an offer in your subject line that cannot be refused by your subscribers. If they see the benefit right in their inbox, then they\u2019ll surely open the email.<\/li>\n<li><b>It\u2019s personal.<\/b> Feeling like you\u2019re being marketed to is not a pleasant experience for anyone. If you can make your subscriber feel like you\u2019ve reached out to just them, rather than sending something that feels like a blast to a large number of people, they\u2019ll be far more likely to engage.<\/li>\n<li><b>It tells a story.<\/b> We\u2019re all told stories from an early age. It\u2019s wired into us. If you begin your \u201conce upon a time\u201d in the subject line, your subscribers will open your email to discover the happy ending.<\/li>\n<\/ul>\n<p>It\u2019s one thing to know what is considered a good subject line. It\u2019s another to be able to write one.<\/p>\n<p>Here are some tips on crafting great subject lines:<\/p>\n<ul>\n<li><b>Quick and to the point.<\/b> You only get 50-60 characters in a mobile device. Make the most of it.<\/li>\n<li><b>Tell them what to expect.<\/b> Let them know what they\u2019ll find when they open your email.<\/li>\n<li><b>Use action-oriented verbs.<\/b> After all, a subject line really is just a Call To Action (CTA) to open your email. Inspire your subscribers to take action by <a href=\"https:\/\/www.websavvy.com.au\/a-list-of-action-verbs-to-use-in-your-ads\/\">using the right action verbs<\/a>.<\/li>\n<li><b>Use flattery.<\/b> Make your subscribers feel special by offering a \u201cprivate invite\u201d to an exclusive event or an \u201coffer just for you.\u201d<\/li>\n<li><b>Numbers help<\/b>. If it\u2019s a list of resources for them or tips for success, tell your subscriber how many tips there are. It helps to set expectations.<\/li>\n<li><b>Questions work.<\/b> Ask something that your subscribers will want to seek out the answer to. It goes back to leave them wanting to know more.<\/li>\n<li><b>Don\u2019t use ALL CAPS or too much punctuation.<\/b> Your subscribers don\u2019t want to feel like you\u2019re yelling at them. A subject line in all caps and with a whole bunch of exclamation points will do just that. Don\u2019t do it.<\/li>\n<\/ul>\n<p>If you\u2019re still looking for a bit of help with your subject lines, you can try great resources like <a href=\"https:\/\/kopywritingkourse.com\/subject-line-generator-formula\/\">Kopywriting Kourse\u2019s Subject Line Generator<\/a> or <a href=\"https:\/\/coschedule.com\/email-subject-line-tester\">CoSchedule\u2019s Subject Line Tester<\/a>.<\/p>\n<p>Aside from improving your subject line to increase your open rate, you may also want to consider your From Name.<\/p>\n<p>It\u2019s important to have a From Name that is familiar and recognizable to your subscribers.<\/p>\n<p>If there is a sales team or support member they\u2019ve been working with the entire time, it might help to have \u201cTheir Name from Your Business\u201d as the From Name.<\/p>\n<h2><b>Improve Your Click-Through Rate (CTR)<\/b><\/h2>\n<p>Say you\u2019ve solved the issue with your open rates, but your subscribers aren\u2019t clicking on the links in your emails. That\u2019s your next opportunity to improve.<\/p>\n<p>After all, you\u2019re not selling anything directly in your emails. You need them to click-through to your site.<\/p>\n<p>There are a few factors that may come into play:<\/p>\n<h2><b>Content<\/b><\/h2>\n<p>Is what you\u2019re sending relevant to your subscribers?<\/p>\n<p>If they\u2019re not clicking-through to your website, the answer to that question is very likely a resounding \u201cno.\u201d<\/p>\n<p>They\u2019re simply not going to engage with an email that is of no interest to them.<\/p>\n<p>How can you know what they want?<\/p>\n<p>The links that are being clicked on are one clue.<\/p>\n<p>However, you don\u2019t need to play a guessing game to determine the rest.<\/p>\n<p>Create a survey and send it to your subscribers. Let them tell you what they want to hear about from you.<\/p>\n<p>Is your customer support team receiving the same questions over and over again? Use that to inspire your email content. If you\u2019re more proactive about answering customer questions, you\u2019ll both be providing relevant content and maybe even relieving your support team a bit.<\/p>\n<h2><b>Design<\/b><\/h2>\n<p>Even if the content of your email campaigns is high quality, it\u2019s possible the design is what\u2019s keeping your subscribers from clicking.<\/p>\n<p>Here are a few things you can do to optimize the design of your email campaigns to help improve CTR:<\/p>\n<ul>\n<li><b>Consider your image to text ratio.<\/b> Your emails should contain 80% text and 20% images. Image heavy emails that don\u2019t go to the spam folder will be slow to load or turned off. That won\u2019t bode well for creating engagement with your emails.<\/li>\n<li><b>Include captions with your images.<\/b> Some subscribers may have images turned off. A caption will help them get the gist of the email even without seeing the image.<\/li>\n<li><b>Add a clear CTA.<\/b> Don\u2019t make it hard for your subscribers to click-through to your site. Your design should not distract from the CTA. Some email marketers see success with both having a text link and a button. That way, you increase your chances of getting a click and cover your bases with how subscribers interact with your emails. Also, make sure any buttons or links you use are mobile friendly and easily clicked on from any device.<\/li>\n<\/ul>\n<p>The design of your email when it comes to CTAs is important. It\u2019s not the only part of creating effective CTAs.<\/p>\n<h2><b>CTAs<\/b><\/h2>\n<p>The ability to write a great CTA is just as important as the design of it.<\/p>\n<p>The way to do it is very similar to crafting a subject line. After all, I did tell you your subject line acts as a CTA to open your email.<\/p>\n<p>So, I\u2019ll reiterate some points and add some new ones:<\/p>\n<ul>\n<li><b>Begin with a command verb.<\/b> Words like \u201cbuy,\u201d \u201cshop\u201d or \u201corder.\u201d It can also be \u201cdownload\u201d or \u201csubscribe.<\/li>\n<li><b>Elicit emotion.<\/b> If you can make your subscribers feel something, they\u2019re far more likely to engage.<\/li>\n<li><b>Include your value proposition.<\/b> Tell them why taking action will be worth their time. Something like \u201cSchedule a time for your free demo\u201d tells a subscriber what action you want them to take and why.<\/li>\n<li><b>The FOMO is real.<\/b> Create a sense of urgency where your subscribers will fear missing out if they don\u2019t act.<\/li>\n<\/ul>\n<p>Now that you know where you look for opportunities to improve your marketing automation and how to improve them, I want to take a moment to discuss how you can do this with Benchmark Email.<\/p>\n<h2><b>Update An Active Automation in Automation Pro<\/b><\/h2>\n<p>If you\u2019re already a Benchmark Email user and you\u2019re ready to improve automation, you can <a href=\"https:\/\/ui.benchmarkemail.com\/Login\">log in<\/a> and get started.<\/p>\n<p>Any thoughts or suggestions on opportunities for improvement in marketing automation? Please share them in the comments below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nobody is perfect. We all make mistakes. We also strive for continuous improvement. It\u2019s a universal truth. And sure, part of the allure of marketing automation is its \u201cset it and forget it\u201d nature. However, letting an automation run without looking for opportunities to improve is a mistake. So, what should you be looking out&hellip;<\/p>\n","protected":false},"author":26,"featured_media":14152,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[2165],"tags":[2146],"class_list":["post-4825","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-automation","tag-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Opportunities For Improvements in Marketing Automation - in<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Opportunities For Improvements in Marketing Automation - in\" \/>\n<meta property=\"og:description\" content=\"Nobody is perfect. We all make mistakes. We also strive for continuous improvement. It\u2019s a universal truth. And sure, part of the allure of marketing automation is its \u201cset it and forget it\u201d nature. However, letting an automation run without looking for opportunities to improve is a mistake. 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