{"id":9276,"date":"2019-12-18T10:00:44","date_gmt":"2019-12-18T18:00:44","guid":{"rendered":"https:\/\/blog.benchmarkemail.wpengine.com\/?p=43427"},"modified":"2020-06-05T17:43:08","modified_gmt":"2020-06-05T17:43:08","slug":"8-email-marketing-mistakes","status":"publish","type":"post","link":"https:\/\/www.benchmarkemail.com\/in\/8-email-marketing-mistakes\/","title":{"rendered":"8 Email Marketing Mistakes That Are Killing Your Results"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">All brands have the best intentions with their emails, but there are a lot of little things that can hurt your <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/6-automation-rules-skyrocket-email-marketing-performance\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">email marketing performance<\/span><\/a><span style=\"font-weight: 400;\"> \u2014 and many of them you might not even be aware that you\u2019re doing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some email marketing mistakes annoy consumers. Others make it so that the message never gets in front of them in the first place. And all email marketing mistakes can lead to major missed opportunities when it comes to open rates, click-throughs, and other forms of e<\/span><span style=\"font-weight: 400;\">ngagement. All-in-all, making <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/mistakes-avoid-email-marketing-automation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">mistakes with your email marketing<\/span><\/a><span style=\"font-weight: 400;\"> can make you lose trust with your subscribers, and possibly lose them altogether.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to avoid these pitfalls is to know what they are in the first place. Take a look at this list of eight common email mistakes that brands make to determine which, if any, your messages \u2014 and your metrics \u2014 might be falling victim to.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-43428\" src=\"https:\/\/benchmarkemail.com\/wp-content\/uploads\/2020\/01\/Social.8-Email-Marketing-Mistakes-That-Are-Killing-Your-Results-SOCIAL.png\" alt=\"\" width=\"1200\" height=\"1200\" \/><\/p>\n<h2><span style=\"font-weight: 400;\">1. Poorly Edited Copy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Nobody is expecting an email marketing message to read like <\/span><i><span style=\"font-weight: 400;\">The Atlantic<\/span><\/i><span style=\"font-weight: 400;\">, but that doesn\u2019t mean you can get away with typos, grammatical errors, and other<\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/10-worst-email-writing-mistakes-need-avoid-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\"> writing mistakes<\/span><\/a><span style=\"font-weight: 400;\">. Poorly edited copy hurts the integrity of your brand and suggests to your subscribers that you don\u2019t have quite as much authority as you\u2019re trying to project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hire a professional editor to do damage control on all your pieces of content, including your email copy. If there isn\u2019t room for that in your budget, then check out free online editing tools, like <\/span><a href=\"https:\/\/www.grammarly.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">Grammarly<\/span><\/a><span style=\"font-weight: 400;\">, that can spot errors that you may not see.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">2. Lack of Personalization<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Personalized emails deliver<\/span><a href=\"https:\/\/instapage.com\/blog\/personalization-statistics\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\"> six times higher<\/span><\/a><span style=\"font-weight: 400;\"> transaction rates, and yet<\/span><a href=\"https:\/\/instapage.com\/blog\/personalization-statistics\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\"> 70% of brands<\/span><\/a><span style=\"font-weight: 400;\"> are failing to personalize their messages. That\u2019s a huge missed opportunity. Today\u2019s consumers are turned off by broad, impersonal marketing, and they don\u2019t have much time for messaging that doesn\u2019t, at the very least, acknowledge who they are. If you\u2019re not taking the time to personalize, you\u2019re almost certainly missing out on a huge chunk of potential conversions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best thing about personalization is that <\/span><a href=\"https:\/\/www.hatchbuck.com\/product-tour\/marketing-automation\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">marketing automation<\/span><\/a><span style=\"font-weight: 400;\"> tools can tell you so much about your subscribers, making it super easy to speak to them. Make sure you\u2019re using an automation tool that gives you insight into where your prospects are in their buyer journey, and what their current pain points and issues may be so you can easily personalize your outreach.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">3. Bait-Driven Subject Lines<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You need to be delivering on what you promise in your subject lines. So while a clickbait-y subject line might get more people to open your message, misleading recipients on what they\u2019ll find when they open your message is going to affect their trust in your brand. And considering<\/span><a href=\"https:\/\/www.cmo.com.au\/article\/642102\/why-customer-trust-more-vital-brand-survival-than-it-ever-been\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\"> just how vital trust is in consumer marketing<\/span><\/a><span style=\"font-weight: 400;\">, that\u2019s not a risk you can take.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No one likes seeing a subject line that looks really interesting, only to open up the email and see that what\u2019s inside has nothing to do with the subject line. You feel duped, bamboozled, bested. Don\u2019t do that to your subscribers; it\u2019s just not good marketing.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">4. Lengthy, Boring Content<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Don\u2019t bore your subscribers with lengthy, unnecessary copy. Content that is overly wordy, needlessly convoluted, or just plain uninteresting is not the kind of content that is going to get people to stick around. If you want to run a longer piece, tease it with a sentence or short paragraph and then link it to the larger piece of content on your site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, <\/span><a href=\"https:\/\/www.bluecorona.com\/blog\/mobile-marketing-statistics\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">most people are reading their emails on their phones<\/span><\/a><span style=\"font-weight: 400;\">, so they may be in the middle of doing something else or don\u2019t have a lot of time to consume the content. Be respectful of that by keeping your emails short and sweet and to the point, which will also yield better results for you.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">5. ALL-CAPS SUBJECT LINES<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If it looks like we\u2019re yelling at you in that subhead, then how do you think your subscribers feel when they see all-caps in subject lines? Aside from just looking like you\u2019re shouting, capital letters in the subject line connote spam \u2014 both to your email recipients and to the email platforms filtering their messages. So if you think use all-caps in your subject lines will be the attention-grabbing method your email strategy needs, think again.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of using all caps, try <\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/use-emojis-subject-lines\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">using emojis in email subject lines<\/span><\/a><span style=\"font-weight: 400;\">. We\u2019ve found that emojis do a great job of catching our subscribers\u2019 attention and also encourages them to open the email. It\u2019s a win-win!\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">6. Not Sending on the Right Day and Time<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s been a lot of research done on the <\/span><a href=\"https:\/\/www.klaviyo.com\/blog\/email-campaign-timing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">optimal days and times to send marketing emails<\/span><\/a><span style=\"font-weight: 400;\">, so there\u2019s really no excuse to be scheduling your emails for random times. And just as important as the research is your own data. It\u2019s a huge mistake not to let the information you have around your conversion rates dictate what day, and what times of day, you hit send.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend reading up on the <\/span><a href=\"https:\/\/www.intercom.com\/blog\/timing-is-everything-what-our-data-says-about-when-to-message-your-customers\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">data that\u2019s out there on this<\/span><\/a><span style=\"font-weight: 400;\"> and have that inform your email marketing schedule. Make sure to measure results and keep track of your open rate, click-through rate, and conversion rate month over month. If you think those numbers could be improved, try different days and times, track, and then re-evaluate.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">7. Neglecting Mobile<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Not<\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/mobile-friendly-email-campaign\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\"> making your emails mobile-friendly<\/span><\/a><span style=\"font-weight: 400;\"> is a big no-no, and honestly, every marketer out there should know this. As we mentioned earlier, more than half of email recipients are reading email on their phones, compared to just <\/span><a href=\"https:\/\/www.bluecorona.com\/blog\/mobile-marketing-statistics\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"external\"><span style=\"font-weight: 400;\">15% reading email on their desktops<\/span><\/a><span style=\"font-weight: 400;\">. Mobile email growth is more than just a trend \u2014 it\u2019s the new normal. If you neglect to optimize your message design and content for the small screen, then you\u2019re pretty much nullifying the impact of your email for a large swath of its recipients.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s an easy solution to this. Most <\/span><a href=\"https:\/\/benchmarkemail.com\/features\/emaildesigner\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">marketing automation platforms<\/span><\/a><span style=\"font-weight: 400;\"> automatically optimize your emails for mobile. Make sure you are using a platform that does this for you so you can eliminate a step in the process while also reaching a larger number of people.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">8. Not Performing A\/B Testing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Industry-wide statistics can tell you a lot about best practices when it comes to email marketing, and they are, without a doubt, one of the most valuable resources you have for guiding your strategy. But even more important than that is your own statistics, which is why regular A\/B testing is so important. There\u2019s no one-size-fits-all email marketing approach; there\u2019s only the one that works for you.<\/span><a href=\"https:\/\/benchmarkemail.com\/blog\/need-ab-testing-email-campaigns\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\"> A\/B testing your emails<\/span><\/a><span style=\"font-weight: 400;\"> ensures that you make the most of your experience and put data-driven insights to use for the betterment of your campaigns. So if you\u2019re not doing it, you\u2019re not sending optimized emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Put together two emails with the same copy, but each with a different CTA or a different subject line. Send each email to a segment of your audience at the same time and day, and then track the results. See which one has a higher open-rate and click-through rate. That will help you determine which CTA and subject line resonated with them.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mistakes are part of marketing. It\u2019s whether you learn from them that makes the big difference. By taking care to avoid the email marketing mistakes outlined above, you avoid falling into the traps that so often lead to poor results on emails that otherwise likely would have performed quite well. You can\u2019t be perfect (and nobody is expecting you to be), but if you know it\u2019s a misstep, then make it part of your strategy not to let it happen.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All brands have the best intentions with their emails, but there are a lot of little things that can hurt your email marketing performance \u2014 and many of them you might not even be aware that you\u2019re doing. Some email marketing mistakes annoy consumers. Others make it so that the message never gets in front&hellip;<\/p>\n","protected":false},"author":7,"featured_media":11190,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-9276","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>8 Email Marketing Mistakes That Are Killing Your Results - in<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"8 Email Marketing Mistakes That Are Killing Your Results - in\" \/>\n<meta property=\"og:description\" content=\"All brands have the best intentions with their emails, but there are a lot of little things that can hurt your email marketing performance \u2014 and many of them you might not even be aware that you\u2019re doing. 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