A few weeks ago I wrote about the less-than-targeted email campaign I received from Piperlime. I suppose it’s only fair that I offer up this follow up, especially since they listened to what I said…so much so that it’s almost scary. It’s like they read my blog and created this email campaign just for me. That’s how it should feel when you’re successfully targeting your email campaigns.

Let’s rewind. When we first reviewed Piperlime’s lack of email segmentation, I realized it was because I had not yet set my preferences. I wrote about that, and also my distaste for shoes in general. I also mentioned that I bought slip ons since I can’t wear flip flops all the time.

The other day I received another email from Piperlime. This time it wasn’t for women’s shoes and flair jeans. It was like they crafted the email for my eyes only. The subject was “Easy slip-ons + casual Friday style,” a subject line that knows the way to my heart. The email included an animation that scrolled through several styles of slip-ons. I didn’t even have to go to their website to peruse the selection.

If an email marketer is successfully segmenting their subscriber lists, an email should seem as if it was written just for the recipient. It shouldn’t be easy to see how or why a subscriber set off a trigger. Perhaps Piperlime was just trying to get back in our good graces with this email campaign. More likely, their preference center works effectively. Now I’m not confused as to why I’m receiving emails about women’s shoes, and may even purchase a new pair of shoes. My old ones are starting to look like they’re the only pair I wear…casual Friday or not.

Author Bio:

by Andy Shore

Andy Shore found his way to Benchmark when he replied to a job listing promising a job of half blogging, half social media. His parents still don’t believe that people get paid to do that. Since then, he’s spun his addiction to pop culture and passion for music into business and marketing posts that are the spoonful of sugar that helps the lessons go down. As the result of his boss not knowing whether or not to take him seriously, he also created the web series Ask Andy, which stars a cartoon version of himself. Despite being a cartoon, he somehow manages to be taken seriously by many of his readers ... and few of his coworkers.