There are many advantages to using CRM.
CRM is the best solution to manage the contacts in your list. It’s also the most efficient way to track the interactions with your customers and leads to foster stronger relationships.
The numbers in favor of using a CRM are getting harder and harder to ignore.
In fact, by the end of 2017, the revenues from CRM were the largest of all software markets. That number is expected to reach $40 billion in 2018. No wonder it’s the fastest growing software market!
A look back 10 years will show that a mere 12% of businesses were using a cloud-based CRM. Traveling back to the present day sees 87% usage rates.
If your business has more than 10 employees, and you’re not already using CRM, you’re about to get some serious FOMO. That’s because 91% of companies with 10 or more employees have a CRM.
While that is a very impressive number, just because businesses have a CRM doesn’t mean they’re actually using them. 22% of salespeople don’t even know what a CRM is and fewer than 40% of businesses have a CRM Adoption Rate greater than 90%.
However, the majority of companies who have put CRM to use see it’s benefits. 64.2% say that CRM has been either impactful or very impactful for their businesses.
The need for CRM is real.
In 2017, 70% of business leads failed to make it to conversion without the use of CRM.
Here are some more impressive stats:
- 50% of teams saw productivity increase
- 5% rise in sales productivity
- 10% reduction in consultation time
- 2% revenue growth
- 40% reduced labor costs on Customer Service
- 20% reduction in overall labor costs
- A whopping $75,000 saved on marketing budgets
If you haven’t already, signup free for Benchmark CRM.
-
Beyond
Automating Your Onboarding Campaign
-
Email Marketing
The Questions You Should Be Asking on Your Email Signup Form
-
Beyond
Unroll.me: A Flawed, Misleading Unsubscribe Service
-
Beyond
Why Are My Emails Going To The Spam Folder?
-
Practical Marketer
Top 5 Email Marketing Automation Triggers You Should Know
-
Beyond
New Signup Forms Available from Benchmark Email!
-
Email Marketing
The 4 Ways Your Email List Becomes Your Most Valuable Marketing Asset
-
Email Marketing Social Media
6 Ways to Use Social Media in Your Email Marketing Campaign
-
Email Marketing
Building and Nurturing a Customer Email List Prior to a Product Launch
-
Email Marketing
How to Make your Marketing Emails More Clickable with Interactive Content?
Popular Posts
Are you ready for a smarter way to engage with your customers?
Benchmark helps you do email marketing the practical way. Create an ongoing relationship with your subscribers that leads to increased sales and happier customers.
