Frequently Asked Questions

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What restrictions does Benchmark Email place on email communication content?

Every campaign that is scheduled for delivery goes through a review process. Benchmark Email reserves the right to deny campaigns that are determined to be risky or abusive. The following types of emails will not be allowed from Benchmark Email:
  • Illegal goods or services
  • Escort and dating services
  • Pharmaceutical products
  • Get-rich-quick or work-at-home schemes
  • Online trading, day trading tips or stock market related content
  • Gambling services, products or gambling education
  • Multi-level marketing
  • Affiliate marketing
  • Credit repair or get-out-of-debt content
  • Mortgages and/or loans
  • Real estate prospecting or listing
  • Nutritional supplements, herbal supplements or vitamin supplements
  • Pornography or nudity content
  • Adult novelty items or references in content
  • List brokers or list rental services
  • Marketing or sending commercial email without proper permission
Benchmark Email does not rely entirely on the above list and may deny any campaign at its discretion. If you feel your campaign was marked Not Approved in error, please contact us for clarification or to request a review of the situation.

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