×

Get in Touch

  • Live Chat
  • Email Us
Call Us
  • INTL 001.562.252.3789
  • USA 800.430.4095
  • UK (+44) 20 3695 2266
  • Switzerland (+41) 43 508 4676

Frequently Asked Questions

was designed with your needs in mind. So, there is a good chance that you will find the answer to your question here. Plus, it is available to you 24 hours a day, 7 days a week.

Select a topic to start

Search by Topic

Search by Keyword

How do I create a signup form for my website?

Signup forms are an excellent way to collect subscribers on a website or a social media platform.  There are different forms that you can create with Benchmark Email and here are how to create those forms:

Popup Forms These types of forms will popup when a visitor visits your page.  It will grey out the page and overlays the signup form on the page.

Here is how to create this signup form:
  1. Sign into your Benchmark account.
  2. On the Dashboard menu, select Contacts.
  3. Now, click on Signup Forms form the Dashboard menu.
  4. Then, click on the Create New Signup Form button on the right-side of the page.
  5. Select the Popup Form style and click Next.
  6. Give your form a name and select a contact list


     
  7. Click Save & Next.
  8. Create and edit your signup form
    • You can edit the success message by clicking the drop down menu in the top left on the subscribe button.
  9. Click Save to save the signup form you created
  10. Click Publish to acquire the signup form HTML code or Javascript code
How do I set my pop up signup form to appear just once to the same client?

Here is a work around for this:

To get the raw HTML you must first publish your signup form.
  1. Click on the drop down menu and select raw HTML
  2. Copy&Paste the SignUp Form Pop-Up Raw HTML to a text file.


     
  3. Then Search for the following text: “verticalCenter(signupFormContainer);” then copy and paste the following thread in red after the last semicolon: localStorage.setItem("bmePopupFormSignedUp#SIGNUPFORMID#", "true");



  4. Once copied change the #SIGNUPFORMID#" to your sign up form ID, which is located in the URL of the sign up form.


  5. When done you may copy your updated code and paste into the desired pages.

    *Please note nothing else should be removed or modified from the HTML Code, only added.

Small Embed Forms
Embeded forms, as the name suggests, is inline with the website.  It will be nested amongst the other elements or sections on the website.  Because this is an embeded form, you can only collect the required Email Address, First Name, and Last Name.

Here is how to create one:
  1. Sign into your Benchmark account.
  2. On the Dashboard menu, select Contacts. 

  3. Now, click on Signup Forms form the Dashboard menu. 

  4. Click on the Create New Signup Form button on the right-side of the page.
  5. Select the Popup Form style and click Next.
  6. Give your form a name and select a contact list.
  7. Click Save & Next.
  8. Create and edit your signup form.


     
  9. Click Save to save the signup form you created
  10. Click Publish to publish your signup form on your site.

Classic Form
The classic form is an older form that is similar to the Small Embed Forms, however the style of the form is dated.  You can only select from a template, but you will be able to collect any information you'd like to request.

Follow these instructions to create a classic form:
  1. Sign into your Benchmark account.
  2. On the Dashboard menu, select Contacts. 

  3. Now, click on Signup Forms form the Dashboard menu.
  4. Click on the Create New Signup Form button on the right-side of the page.

  5. Select Classic Form type and click Next. 

  6. Give your form a name and select a contact list

  7. Click Save & Next. 

  8. Create and edit your signup forms.
Select a template you wish to use. 

  9. Customize the fields you wish to have on the form.

  10. Customize the form button, text, and colors then click
  11. Save & Next.

  12. Setup the opt-in email
  13. 
Lastly, copy and paste the code to your website or blog.
If you have additional questions, please feel free to contact our support team via Email, LiveChat or Phone.

Was this FAQ helpful? print up down



More related questions