The Dos and Don’ts of Email Marketing
As with most things, there are things you should and shouldn’t do in email marketing. Instead of taking a shot in the dark, why not follow a guide that will walk you through the dos and don’ts so you can be as successful as possible?
This comprehensive guide covers essential tips for creating compelling and engaging email content, optimizing subject lines and preview text, personalizing messages, and segmenting your audience for better targeting. Additionally, the post emphasizes the importance of building a clean and opt-in email list, respecting subscribers’ privacy and preferences, and complying with legal regulations such as GDPR and CAN-SPAM. By following the dos and avoiding the don’ts outlined in this blog post, you’ll gain valuable insights to improve your email marketing strategies and achieve higher open and click-through rates, ultimately driving better results for your business.
The Do’s of Email Marketing
1. Build a Permission-Based Email List
One of the most important aspects of email marketing success is building a permission-based email list. This means obtaining consent from individuals who willingly opt in to receive your emails. By ensuring you have a clean, opt-in email list, you are more likely to reach engaged, interested recipients who are receptive to your messages.
2. Personalize Your Emails
Personalization goes a long way in email marketing. When you address recipients by their names and tailor your content to their preferences and interests, you create a more personalized and engaging experience. Personalized emails are more likely to resonate with recipients and drive higher engagement and conversion rates.
3. Create Engaging Subject Lines
The subject line is the first thing recipients see in an email. Crafting compelling and attention-grabbing subject lines is crucial to enticing recipients to open your email. A well-crafted subject line should be concise, relevant to the email’s content, and create a sense of curiosity or urgency to encourage email opens.

4. Segment Your Email List
Segmenting your email list involves dividing your subscribers into smaller groups based on specific criteria such as demographics, purchase history, or engagement level. By segmenting your email list, you can send targeted, relevant content to each group, increasing engagement and conversions.
5. Provide Valuable Content
One of the key factors in successful email marketing is providing valuable content to your subscribers. Your emails should offer information, insights, or exclusive offers that are relevant and useful to your audience. By consistently delivering value, you can build trust, credibility, and loyalty with your subscribers.

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A clear call to action (CTA) is essential in every email. Whether it’s encouraging recipients to make a purchase, sign up for an event, or download a resource, your CTA should be prominent, easy to understand, and compelling. A strong CTA increases the likelihood that recipients will take the desired action.
7. Optimize for Mobile Devices
In today’s mobile-driven world, it’s crucial to optimize your emails for mobile devices. Responsive design ensures that your emails display correctly and are easy to read on smartphones and tablets. Failing to optimize for mobile can result in a poor user experience and lower engagement rates.
8. Test and Measure Your Campaigns
Testing and measuring your email campaigns is essential for continuous improvement. By A/B testing different elements such as subject lines, content, CTAs, and send times, you can gather valuable insights to optimize your campaigns and achieve better results over time.
The Don’ts of Email Marketing
1. Don’t Buy Email Lists
Buying email lists is a common mistake that can harm your email marketing efforts. Purchased lists often include outdated or uninterested contacts, resulting in low engagement rates and a high risk of being marked as spam. It’s always best to grow your email list organically through opt-ins and other legitimate methods.
2. Avoid Sending Unsolicited Emails
Sending unsolicited emails, also known as spam, is not only ineffective but also illegal in many jurisdictions. Unsolicited emails can damage your reputation, result in complaints, and even lead to legal consequences. Always ensure you have the recipient’s permission before sending any marketing emails.
3. Avoid Generic and Spammy Subject Lines
Using generic or spammy subject lines is a surefire way to have your emails ignored or marked as spam. Avoid using exaggerated claims, excessive punctuation, or misleading language. Instead, focus on creating subject lines that accurately reflect your email’s content and pique recipients’ curiosity without being deceptive.
If you need some additional help generating email subject lines that aren’t spammy, use our free Email Subject Line Generator.
4. Don’t Send Irrelevant Content
Sending irrelevant content to your subscribers can lead to disengagement and unsubscribes. Make sure you understand your audience’s needs and preferences and tailor your emails accordingly. Sending targeted, relevant content will help you maintain high engagement and keep your subscribers interested in future emails.
5. Avoid Overwhelming Frequency
Bombarding your subscribers with too many emails can be counterproductive. It’s essential to find the right balance between staying top of mind and overwhelming your audience. Please pay attention to your subscribers’ preferences and engagement levels to figure out the best email frequency for your audience.
6. Don’t Neglect Email Design
Poorly designed emails can negatively impact your brand’s perception and reduce the effectiveness of your campaigns. Invest time and effort in creating visually appealing, professional-looking emails. Consider using pre-designed templates or hiring a professional designer to ensure your emails are visually appealing and align with your brand identity.

7. Avoid Sending Without Testing
Sending emails without testing them first can lead to embarrassing mistakes and missed opportunities. Always preview and test your emails across different devices, email clients, and browsers to ensure they display correctly and function as intended. Testing helps you identify and fix any issues before your emails reach your subscribers’ inboxes.
8. Don’t Forget to Honor Opt-Outs
Respecting your subscribers’ preferences is crucial for maintaining a positive relationship. Whenever a subscriber chooses to opt out or unsubscribe from your emails, please make sure to honor their request promptly. Failing to do so not only damages your reputation but also puts you at risk of legal consequences.
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© Polaris Software, LLC Benchmark Email® is a registered trademark of Polaris Software, LLC
© Polaris Software, LLC
Benchmark Email® is a registered trademark of Polaris Software, LLC