It is Rick Blatstein’s goal to have people want to get to the airport early, not just need to. He does this with a focus on the customer experience. His restaurants and other airport excursions use technology and an eye towards consumer needs to set the standard for the airport experience.

With his company, OTG, Blatstein defines what it means to thrive by providing a top notch customer service experience. With all the horror stories surrounding airports and air travel these days, his business provides an oasis for travelers. OTG sets a standard for the customer experience … and all businesses should take note. Listen and enjoy!